New MDC Evaluation

While we understand that new computers will be faster and offer more features than the current MDC's, it's important to get a clear picture of your experiences with the device. Please share as much as you're able. Your feedback about the Panasonic CF-33 MDC is critical in ensuring the success of the MDC Replacement Project. Thanks for the 10 minutes it will take in filling out this survey, we really appreciate your time and attention in giving us this valuable feedback.

Question Title

* 1. What agency are you with?

Question Title

* 2. If we need to follow up with you for clarification, please provide your name, a contact method and the best time to reach you. If you have the device ID (the red city asset tag with the bar code and a "CVB-xxxxxx" number) that would be helpful. This is only to better understand what you liked or didn't like.

Question Title

* 3. What model did you use?

Question Title

* 4. Rate the overall speed/performance of the device

Question Title

* 5. Did the device ever lock up or become extremely slow/bogged down?

Question Title

* 6. If the device locked up or slowed down, please describe your experience (skip if none). What happened before it stopped working?

Question Title

* 7. What did you think of the screen?

  Poor Below Average Average Good Very Good
Screen brightness
Touch screen responsiveness
Screen size
Screen detail/resolution

Question Title

* 8. Please rate your experience with the device GPS

  Poor Below Average Average Good Very Good
Consistent GPS connection
GPS accuracy when tracking your unit on the map
I was able to quickly get map drive directions to a call

Question Title

* 9. Did you have any network connection problems when using the device?

Question Title

* 10. If you had connection issues of any kind, please describe them (skip if none). Did the MDC reconnect on its own or did you have to take action to force it to reconnect?

Question Title

* 11. When compared to the existing device mount on the Motorola workstations, what did you think of the new mount?

Question Title

* 12. If you have concerns or experiences to share related to the mount, please add them here (skip if none)

Question Title

* 13. What did you think of the keyboard and trackpad?

  Poor Below Average Average Good Very Good
Keyboard size
Keyboard backlight
Keyboard sturdiness/comfort
Trackpad sensitivity
Trackpad size
Trackpad buttons

Question Title

* 14. (PD Only) What did you think of the card reader, compared to the current MDC?

Question Title

* 15. (PD Only) If you have any concerns or experiences to share about the card reader, please add them here (skip if none)

Question Title

* 16. Did you ever remove the device from the mounting hardware?

Question Title

* 17. If you answered "yes" to removing the device, rate your experience (skip if no)

  Poor Below Average Average Good Very Good
Ease of portability
Ease of use for CAD
Ease of use for other applications

Question Title

* 18. Did the device cause problems with any existing CAD screens? (i.e. information didn't show properly or something worked differently inside of CAD than it does on the current MDCs)

Question Title

* 19. If you ran into any CAD-specific issues that you don't have when using the existing MDC's, please share them here (skip if none)

Question Title

* 20. Compared to the existing MDC, how does the new test MDC impact your ability to use CAD effectively?

Question Title

* 21. Finally, is there anything else you'd like to share about your experience with the new MDC's? Any additional suggestions or concerns? Thanks for your time.

0 of 21 answered
 

T