We want to hear from you!

This survey is designed to help us assess the effectiveness of the NFTA's internal communications. Your experience with our online web-based intranet, Elements, digital boards, and other communication methods is crucial for enhancing our internal communications strategy and keeping you informed. We are committed to continuous improvement, and your input is critical to us. If you choose to provide your name at the end of the survey, you will have a chance to win a prize. Please complete the survey by June 5, 2026.

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* 1. Please indicate your work location below:

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* 2. Please indicate your position (this information is optional but helpful).

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* 3. How satisfied are you with our internal communications overall?

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* 4. What information are you most interested in?

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* 5. Please rank the internal communications methods in order of value for you (1 being the best).

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* 6. What platform do you prefer to find out about each of the following: (Select the platform that you use the most for each item. Each line requires a response.)

  Elements Digital Screens (if available) Posters/Flyers Company Email
Authority News
HR Programs (EAP, Open Enrollment, NYSDC, etc.)
NFTA Open Houses
Employee Trainings/Development
Employee Recognitions/Stories
Cultural Events
Volunteer Opportunities
Special Attire Days (Bills, Go-Pink, etc.)

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* 7. Do you find our overall internal communications and posts to be relevant and timely?

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* 8. How often do you feel well-informed about company updates?

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* 9. Do you feel there is consistency in the delivery across all of our internal communications platforms?

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* 10. Would you use a mobile app for employee communication if it were available?

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* 11. How likely are you to use a mobile app for employee communication?

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* 12. Which features would make you most likely to use an employee communication app? (Select all that apply)

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* 13. What would encourage or discourage you from using an employee communication app?

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* 14. What are your suggestions for improving our internal communications? (Optional)

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* 15. Enter your name and your work location if you would like to enter our random prize drawing. (Optional)

Thank you for your time and feedback.

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