Direct navigation to the information you wanted.
Direct navigation to the information you wanted. Positive
Direct navigation to the information you wanted. Neutral
Direct navigation to the information you wanted. Negative
Direct navigation to the information you wanted. N/A
Clear and helpful information was available to you.
Clear and helpful information was available to you. Positive
Clear and helpful information was available to you. Neutral
Clear and helpful information was available to you. Negative
Clear and helpful information was available to you. N/A
Permit(s) history and records were easily found by you.
Permit(s) history and records were easily found by you. Positive
Permit(s) history and records were easily found by you. Neutral
Permit(s) history and records were easily found by you. Negative
Permit(s) history and records were easily found by you. N/A
Online permit applications were easy to find and use.
Online permit applications were easy to find and use. Positive
Online permit applications were easy to find and use. Neutral
Online permit applications were easy to find and use. Negative
Online permit applications were easy to find and use. N/A
If you needed a counter appointment, it was easy to find and book.
If you needed a counter appointment, it was easy to find and book. Positive
If you needed a counter appointment, it was easy to find and book. Neutral
If you needed a counter appointment, it was easy to find and book. Negative
If you needed a counter appointment, it was easy to find and book. N/A
Inspection dates/times were easy to find and book.
Inspection dates/times were easy to find and book. Positive
Inspection dates/times were easy to find and book. Neutral
Inspection dates/times were easy to find and book. Negative
Inspection dates/times were easy to find and book. N/A