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Nevada County Community Development Agency Customer Experience Survey

Please share your experience with the Nevada County Community Development Agency. This is your opportunity to share as little or as much as you would like with us. Also, you may or may not input your personal information. If you do not share it, you will remain anonymous. 
1.Which CDA department did you interact with MOST in this experience?
2.In this experience, how did you come in contact with the County Representative?
3.Before working with CDA staff, did you feel like you had the information you needed to start your project or take the next step?
4.Please rate the following about our services:
Positive
Neutral
Negative
Knowledgeable and professional staff
Clear and helpful answers to my questions
Needs handled in a timely, efficient manner
Courteous, friendly staff experience
Worked to resolve issues with creative alternatives or suggestions
Overall experience
5.After working with CDA staff, did you have all the necessary information for your project? 
6.Please rate the following about our website:
Positive
Neutral
Negative
N/A
Direct navigation to the information you wanted.
Clear and helpful information was available to you.
Permit(s) history and records were easily found by you.
Online permit applications were easy to find and use.
If you needed a counter appointment, it was easy to find and book.
Inspection dates/times were easy to find and book.
7.How was your overall experience with the Community Development Agency?
8.Please provide any additional comments or suggestions you have about your experience with the CDA.
9.May we contact you regarding this survey to help improve our service?
10.If you said YES, above please include your contact information below?
Current Progress,
0 of 10 answered