How did you hear about us?

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* 1. How did you hear about us?

How well do you feel that our company understands your needs?

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* 2. How well do you feel that our company understands your needs?

Overall, how responsive have we been to your questions or concerns about your vacation?

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* 3. Overall, how responsive have we been to your questions or concerns about your vacation?

Please rate your experience with the following:

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* 4. Please rate your experience with the following:

  Didn't Care For It Was Okay I was impressed I LOVED it! N/A
TLC Smith Travel Website
Smith Luxury Travel Facebook Page
Smith Luxury Travel Newsletter
Online Booking Form
Client Website
Personalized Invitation
How likely is it that you would recommend Smith Luxury Travel to a friend or colleague?

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* 5. How likely is it that you would recommend Smith Luxury Travel to a friend or colleague?

Not at all likely
Extremely likely
How likely are you to use Smith Luxury Travel again in the future?

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* 6. How likely are you to use Smith Luxury Travel again in the future?

If we didn't win your business, can you tell us why? (select as many as apply)

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* 7. If we didn't win your business, can you tell us why? (select as many as apply)

Are there things we could do better to improve your experience?

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* 8. Are there things we could do better to improve your experience?

If you were pleased with our service, please tell us what we did best so we can share on our website.

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* 9. If you were pleased with our service, please tell us what we did best so we can share on our website.

If you have returned from your vacation, can you tell us how the experience was? Did you enjoy the trip and would you recommend it to others?

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* 10. If you have returned from your vacation, can you tell us how the experience was? Did you enjoy the trip and would you recommend it to others?

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