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Rayleigh public toilets customer survey
1.
Which of the following best describes you (tick all that apply to you)
I live in Rayleigh
I work in Rayleigh
I visit Rayleigh
I run a business in Rayleigh
Representative of a local group or organisation (please give details)
Other (please specify)
2.
How often do use the free toilets in Rayleigh - Crown Hill?
Daily
In the last week
In the last month
Occasionally
Never
3.
How often do use the free toilets in Rayleigh - King George V Playing Field?
Daily
In the last week
In the last month
Occasionally
Never
4.
How often do use the free toilets in Rayleigh - Mill Arts & Event Centre?
Daily
In the last week
In the last month
Occasionally
Never
5.
Are the opening hours suitable for you - Crown Hill (8am-6pm)?
Yes
No
6.
Are the opening hours suitable for you - King George V Playing Field (7am to dusk)?
Yes
No
7.
Are the opening hours suitable for you - Mill Arts & Event Centre (open hours vary)?
Yes
No
8.
Would you recommend this toilet facility to others - Crown Hill?
Definitely
Probably
Not sure
Probably not
Definitely not
9.
Would you recommend this toilet facility to others - King George V Playing Field?
Definitely
Probably
Not sure
Probably not
Definitely not
10.
Would you recommend this toilet facility to others - Mill Arts & Event Centre?
Definitely
Probably
Not sure
Probably not
Definitely not
11.
Do you ever use alternative toilets in Rayleigh? E.g. shops, cafes, pubs etc.
Daily
In the last week
In the last month
Occasionally
Never
12.
What are the possible reasons that discourage you from using public toilets in general - Crown Hill?
Lack of cleanliness
Lack of privacy
Lack of accessibility
Unpleasant odor
Insufficient lighting
Poor quality
Other- e.g. baby changing, disabled access etc.
13.
What are the possible reasons that discourage you from using public toilets in general - King George V Playing Field?
Lack of cleanliness
Lack of privacy
Lack of accessibility
Unpleasant odor
Insufficient lighting
Poor quality
Other- e.g. baby changing, disabled access etc.
14.
What are the possible reasons that discourage you from using public toilets in general - Mill Arts & Event Centre?
Lack of cleanliness
Lack of privacy
Lack of accessibility
Unpleasant odor
Insufficient lighting
Poor quality
Other- e.g. baby changing, disabled access etc.
15.
What is good about Rayleigh’s public toilets - Crown Hill?
Free to use
Good location
Safe environment
Convenient parking facilities
Toilet paper, soap etc. availability
Good size/space
Standard accessible toilet suitable for disabled people
Other- e.g. baby changing, disabled access etc.
16.
What is good about Rayleigh’s public toilets- King George V Playing Field?
Free to use
Good location
Safe environment
Convenient parking facilities
Toilet paper, soap etc. availability
Good size/space
Standard accessible toilet suitable for disabled people
Other- e.g. baby changing, disabled access etc.
17.
What is good about Rayleigh’s public toilets - Mill Arts & Event Centre?
Free to use
Good location
Safe environment
Convenient parking facilities
Toilet paper, soap etc. availability
Good size/space
Standard accessible toilet suitable for disabled people
Other- e.g. baby changing, disabled access etc.
18.
Would you object to the council charging you to use the toilet facilities - Crown Hill?
Yes
No
19.
Would you object to the council charging you to use the toilet facilities- King George V Playing Field?
Yes
No
Equality Monitoring
All of the following questions are voluntary. You do not have to give us any of the information, but it will help us to understand and improve our services and make sure they are fair and accessible to all. Any information you provide is confidential and cannot be used to identify you.
20.
Age group
Under 18
18-24
25-34
35-44
45-54
55-64
65+
21.
What is your gender
Female
Male
Prefer to self-describe (non-binary, transgender, gender-fluid, agender)
Prefer not to say
Thousands of people with profound and multiple learning disabilities, as well as those with limited mobility, cannot use standard accessible toilets. Changing Places Toilets (CPTs) meet the needs of people with these disabilities as well as people with other physical disabilities.
22.
Do you consider yourself to be a person with a disability?
Yes
No
Prefer not to say
23.
If you answered yes, please give details:
Physical impairment
Mental health condition
Learning disability
Visual/Sensory impairment
Living with dementia/Alzheimer’s
Long standing illness or condition
Other
Prefer not to say
24.
Do you look after or give help or support to family members, friends, neighbors or others because of either:
Physical impairment
Mental health condition
Learning disability
Visual/Sensory impairment
Living with dementia/Alzheimer’s
Long standing illness or condition
Other
Prefer not to say
25.
Are the current toilets in Rayleigh accessible to you - Crown Hill?
Yes
No
26.
Are the current toilets in Rayleigh accessible to you - King George V Playing Field?
Yes
No
27.
Are the current toilets in Rayleigh accessible to you - Mill Arts & Event Centre?
Yes
No
28.
Have you ever heard of Changing Places Toilets before this survey?
Yes
No
29.
Additional comments?
Thank you for completing this survey. Please return it to Rayleigh Town Council
The Pavilion, Bull Lane, Rayleigh, Essex SS6 8JD or scan and email it to: accounts@rayleightowncouncil.gov.uk
