Nationally Funded Centres Program Patient and Family Questionnaire

You have been invited to complete this questionnaire because you or a member of your family or someone you are caring for has recently received highly specialised treatment as part of a national initiative called the Nationally Funded Centres (NFC) Program. 

The NFC Program is designed to ensure that every Australian has access to certain highly specialised, high cost and low volume services, no matter where they live. The program operates within a framework that promotes high quality outcomes by consolidating the delivery of these services. 

This unique program is jointly funded by the states and territories on a population-share basis and is managed by a reference group with representation from each state and territory and the Australian Government.

For more information on the NFC Program please go to www.nfc.sa.gov.au.

The questionnaire is worded from a patient’s perspective but it can be completed by the patient and/or members of their family or a carer. 

While it is always rewarding to receive positive feedback about a patient or family member's experience with the NFC Program, we also welcome any suggestions you have for improvements. 

Most of the questions can be answered by ‘ticking' a box but spaces are also available for your specific comments. Please complete the questionnaire as thoroughly as you can. It should take no more than 10-15 minutes to complete.

Every effort will be made to ensure all aspects of this questionnaire remain completely confidential and anonymous. Data collected and written reports will not contain information that can identify you or your family. The questionnaire will be sent directly to the reference group that plans and supports the overall NFC Program, and not to your service provider.

If you would like help completing this questionnaire, if you would prefer to complete the questionnaire in hard copy, or if you would prefer to receive the questionnaire in a language other than English, please feel free to contact the NFC Secretariat on (08) 8226 6993 or by email at NFCsecretariat@health.sa.gov.au.
 
Thank you for taking the time to complete this questionnaire.
 
Prof Paddy Phillips
Chair, Nationally Funded Centres Program

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