2022 Season Members Feedback Survey

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* 1. How long have you been a Member of the Parramatta Eels?

1-3 years

4+ years

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* 2. What category of membership do you currently have?

Full Season

Partial Season

Non Ticketed

How many games do you expect to attend this year (0-11)?

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* 3. How did you purchase your membership?

It automatically renewed

It was given as a gift

On sale via the website

On sale via the phone

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* 4. When did you purchase your 2022 membership?

Before Christmas

At the beginning of 2022

When 2022 memberships went on sale

Closer to the 2022 NRL Season

Other (please specify)

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* 5. How difficult was it to purchase your 2022 membership?

Very Difficult

Difficult

Manageable

Easy

Very Easy

Very Difficult

Difficult

Manageable

Easy

Very Easy

If you have visited the membership website, how would you rate it from 1-10?

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* 6. Have you received your 2022 Member pack?

Yes - Answer the following

No - Move to Question 7

What was the item that captured your attention?

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* 7. Are you aware that you receive Member benefits and offers?

Yes - Answer the following

No - Move to Question 9

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* 8. Which of these Member benefits and offers are you aware of?

	Yes	No
Reserved Seat Resale Program	Reserved Seat Resale Program Yes	Reserved Seat Resale Program No
15% discount at the Eels Online Store	15% discount at the Eels Online Store Yes	15% discount at the Eels Online Store No
10% discount off additional tickets at home games	10% discount off additional tickets at home games Yes	10% discount off additional tickets at home games No
Access to Inner Sanctum Experiences	Access to Inner Sanctum Experiences Yes	Access to Inner Sanctum Experiences No
30% off Full Priced Tickets at Featherdale and Mogo Wildlife Parks	30% off Full Priced Tickets at Featherdale and Mogo Wildlife Parks Yes	30% off Full Priced Tickets at Featherdale and Mogo Wildlife Parks No
Discount on paints at all Taubmans Trade Centres	Discount on paints at all Taubmans Trade Centres Yes	Discount on paints at all Taubmans Trade Centres No
Discounted prices and accessories pack with the purchase of any new Subaru	Discounted prices and accessories pack with the purchase of any new Subaru Yes	Discounted prices and accessories pack with the purchase of any new Subaru No

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* 9. Select who you go to Parramatta Eels' games with.

Family

Friends

Colleagues

No-one

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* 10. Rank the type of Member experiences would you like to see in 2022 and beyond?

	1 - Not Interested	2	3	4	5 - Very Interested
Digital Activities & Content	Digital Activities & Content 1 - Not Interested	Digital Activities & Content 2	Digital Activities & Content 3	Digital Activities & Content 4	Digital Activities & Content 5 - Very Interested
Player Interactions	Player Interactions 1 - Not Interested	Player Interactions 2	Player Interactions 3	Player Interactions 4	Player Interactions 5 - Very Interested
Pre & Post Game Day Activities	Pre & Post Game Day Activities 1 - Not Interested	Pre & Post Game Day Activities 2	Pre & Post Game Day Activities 3	Pre & Post Game Day Activities 4	Pre & Post Game Day Activities 5 - Very Interested
Member-lead Events	Member-lead Events 1 - Not Interested	Member-lead Events 2	Member-lead Events 3	Member-lead Events 4	Member-lead Events 5 - Very Interested
Weekly Competitions	Weekly Competitions 1 - Not Interested	Weekly Competitions 2	Weekly Competitions 3	Weekly Competitions 4	Weekly Competitions 5 - Very Interested
Away Game Gathering	Away Game Gathering 1 - Not Interested	Away Game Gathering 2	Away Game Gathering 3	Away Game Gathering 4	Away Game Gathering 5 - Very Interested
More Partner Benefits	More Partner Benefits 1 - Not Interested	More Partner Benefits 2	More Partner Benefits 3	More Partner Benefits 4	More Partner Benefits 5 - Very Interested

List other activities

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* 11. Do you attend away Eels games?

Yes

Where?

2022 Season Members Feedback

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* 1. How long have you been a Member of the Parramatta Eels?

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* 2. What category of membership do you currently have?

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* 3. How did you purchase your membership?

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* 4. When did you purchase your 2022 membership?

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* 5. How difficult was it to purchase your 2022 membership?

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* 6. Have you received your 2022 Member pack?

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* 7. Are you aware that you receive Member benefits and offers?

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* 8. Which of these Member benefits and offers are you aware of?

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* 9. Select who you go to Parramatta Eels' games with.

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* 10. Rank the type of Member experiences would you like to see in 2022 and beyond?

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* 11. Do you attend away Eels games?

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* 12. Do you have any other comments?

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* 13. If you would like to be contacted, please provide your name and best phone number.