Customer Questionnaire Question Title * 1. Please fill out this information: Name Company Address City/Town State/Province -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming Country Email Address Question Title * 2. What type(s) of industry are you in or do you serve? Metals Testing Laboratories Mining and Minerals Oils, Fuels, and Petroleum Agriculture Environmental Government Aerospace University Food Reseller Other (please specify) Question Title * 3. Please identify the brands of instrumentation you currently have: LECO® Elementar® Eltra® Bruker® Gerhardt® Horiba Scientific® Thermo Fisher® Parr® Velp Costech Other (please specify) Question Title * 4. Which applications do you use? Please check all that apply: CS for Metals ICP, AA ICP/MS, Graphite Furnace Parts Spectrometer ONH for Metals Nitrogen/Protein CS for Organics CHNOS Elemental Analysis GC/GC-MS Mercury DSC TOC AOX/TOX Other (please specify) Question Title * 5. Do you purchase the majority of your consumables from the OEM or an after market supplier? OEM Aftermarket Supplier Question Title * 6. If you purchase from an after market supplier, which one do you get the majority of your consumables from? Question Title * 7. What matters to you in a supplier? Please rank from most important (1) to least important (5): 1 2 3 4 5 Customer Service 1 2 3 4 5 Speed of Delivery 1 2 3 4 5 Range of products available 1 2 3 4 5 Product Price 1 2 3 4 5 Product Quality Question Title * 8. What is the source of your industry related news/info? Please rank from first to last: 1 2 3 4 5 Trade Publications/Magazines 1 2 3 4 5 Online 1 2 3 4 5 Email/Newsletters 1 2 3 4 5 Trade Shows 1 2 3 4 5 Other Question Title * 9. If you read industry publications, please list which ones: Question Title * 10. Have you heard of Alpha Resources? Yes No Next
