1. Your feedback

We’ve decided to embark on something ambitious with our 2025 Rural Pricing Conversations. We’re opening up the conversation to first principles and trying to address the basics of what we do here at WaterNSW. We want to share the problem in an honest and respectful manner in a process that creates the best opportunity you’ve had to contribute to a decision on rural water services.

No decisions on future water prices have been made. These decisions will be made by IPART and hopefully reflect community input.

These kitchen table discussion kits are the beginning of a process that will heavily involve customers directly in making recommendations to IPART as part of our 2025 Rural Water Pricing Determination.

We’re committing to publishing the results of this work and using it to form the basis for deeper engagement in the future.
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