Collaboration Data Benchmark Survey

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* 1. Name

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* 2. Title

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* 3. Company

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* 4. Email Address

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* 5. Organization Type

Small Business

Private/Public Corporation

Government/Public Agency

Service Provider

Law Firm

Other (please specify)

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* 6. Litigation Profile

0 to 1 Matters / Month

2 to 5 Matters / Month

6 to 10 Matters / Month

10+ Matters / Month

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* 7. What is your organization’s primary collaboration platform in use for business communications?

We don’t use collaboration platforms

Sporadic adoption at best

Slack

Microsoft Teams

Google Chat

Workplace by Facebook

We use a combination of platforms

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* 8. How integral are collaboration platforms to your organization for business communications today?

We can’t live without it

Certain teams can’t live without it

Nice to have, but we still rely on email

We don’t use collaboration platforms for business communications

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* 9. How integral will collaboration platforms be for your organization in 12 months?

About the same

Less dependent

More dependent

Won’t live without it

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* 10. Are you or your clients applying retention policies to your collaboration content?

We/Our Clients have organization-wide retention policies in place for collaboration content

We/Our Clients are hoping to implement retention policies within the next 12 months

We/Our Clients are saving everything forever, and have no plans to change in the near term

We/Our Clients leave it up to users to decide how long to retain

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* 11. How are you/your clients preserving collaboration content today?

Saving everything in place

Selectively preserving in place

Collecting to preserve in response to matters or investigations

No means to preserve today

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* 12. How confident are you in your ability to defensibly preserve collaboration content when required?

Very confident

Somewhat confident

Somewhat unconfident

Very unconfident

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* 13. Does your organization/client's organization consider collaboration content generally within scope of discovery?

Never considered for discovery

We anticipate it will be relevant in the future, but not taking any action yet

We’re preserving it, but not yet being asked to produce

Preserving and occasionally responding to requests to produce

Preserving and frequently responding to requests to produce

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* 14. How do you think your response to previous question will change in next 12 months?

About the same

Some increased interest and/or requests

Significant increased interest and/or requests

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* 15. How are you principally responding to requests for production or internal investigations when it comes to collaboration data?

No need to respond (very few requests for production or internal investigations)

We search in the native app and take screenshots

We do bulk exports or collections, and turn it over to a third party

We’ve built our own tools and processes to review and produce internally (DIY)

We use built-in search and discovery capabilities of the native app

We’ve invested in a third-party software solution to collect, review and produce

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* 16. How confident are you in your existing processes to efficiently collect and produce collaboration content in response to discovery obligations?

Very confident

Somewhat confident

Somewhat unconfident

Very unconfident

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* 17. In the next twelve months, do you/your client plan to invest in a solution to defensibly preserve and/or collect collaboration data for ediscovery or to conduct internal investigations?

Yes, definitely

Maybe, depending on demand

We’re fine with our current approach

We already have systems in place

Collaboration Data Benchmark Survey

Question Title

* 1. Name

Question Title

* 2. Title

Question Title

* 3. Company

Question Title

* 4. Email Address

Question Title

* 5. Organization Type

Question Title

* 6. Litigation Profile

Question Title

* 7. What is your organization’s primary collaboration platform in use for business communications?

Question Title

* 8. How integral are collaboration platforms to your organization for business communications today?

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* 9. How integral will collaboration platforms be for your organization in 12 months?

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* 10. Are you or your clients applying retention policies to your collaboration content?

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* 11. How are you/your clients preserving collaboration content today?

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* 12. How confident are you in your ability to defensibly preserve collaboration content when required?

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* 13. Does your organization/client's organization consider collaboration content generally within scope of discovery?

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* 14. How do you think your response to previous question will change in next 12 months?

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* 15. How are you principally responding to requests for production or internal investigations when it comes to collaboration data?

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* 16. How confident are you in your existing processes to efficiently collect and produce collaboration content in response to discovery obligations?

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* 17. In the next twelve months, do you/your client plan to invest in a solution to defensibly preserve and/or collect collaboration data for ediscovery or to conduct internal investigations?

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* 18. When you think of your organization's/client's use of collaboration platforms, what are you most worried about?