Micro Photonics Installation and Training Survey

Thank you for purchasing a Bruker SkyScan Micro-CT from us and becoming a valued Micro Photonics customer. We'd appreciate the opportunity to receive your feedback regarding your installation and training experience via this short, nine-question survey.

	Strongly agree	Agree	Neutral	Disagree	Strongly disagree
Engineer scheduled a time that suited my schedule	Engineer scheduled a time that suited my schedule Strongly agree	Engineer scheduled a time that suited my schedule Agree	Engineer scheduled a time that suited my schedule Neutral	Engineer scheduled a time that suited my schedule Disagree	Engineer scheduled a time that suited my schedule Strongly disagree
Delivery was thoroughly explained before I received the instrument	Delivery was thoroughly explained before I received the instrument Strongly agree	Delivery was thoroughly explained before I received the instrument Agree	Delivery was thoroughly explained before I received the instrument Neutral	Delivery was thoroughly explained before I received the instrument Disagree	Delivery was thoroughly explained before I received the instrument Strongly disagree
Engineer arrived on time and was courteous and professional	Engineer arrived on time and was courteous and professional Strongly agree	Engineer arrived on time and was courteous and professional Agree	Engineer arrived on time and was courteous and professional Neutral	Engineer arrived on time and was courteous and professional Disagree	Engineer arrived on time and was courteous and professional Strongly disagree

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

Engineer scheduled a time that suited my schedule

Engineer scheduled a time that suited my schedule Strongly agree

Engineer scheduled a time that suited my schedule Agree

Engineer scheduled a time that suited my schedule Neutral

Engineer scheduled a time that suited my schedule Disagree

Engineer scheduled a time that suited my schedule Strongly disagree

Delivery was thoroughly explained before I received the instrument

Delivery was thoroughly explained before I received the instrument Strongly agree

Delivery was thoroughly explained before I received the instrument Agree

Delivery was thoroughly explained before I received the instrument Neutral

Delivery was thoroughly explained before I received the instrument Disagree

Delivery was thoroughly explained before I received the instrument Strongly disagree

Engineer arrived on time and was courteous and professional

Engineer arrived on time and was courteous and professional Strongly agree

Engineer arrived on time and was courteous and professional Agree

Engineer arrived on time and was courteous and professional Neutral

Engineer arrived on time and was courteous and professional Disagree

Engineer arrived on time and was courteous and professional Strongly disagree

	Strongly agree	Agree	Neutral	Disagree	Strongly disagree
Engineer was knowledgeable about the system and software	Engineer was knowledgeable about the system and software Strongly agree	Engineer was knowledgeable about the system and software Agree	Engineer was knowledgeable about the system and software Neutral	Engineer was knowledgeable about the system and software Disagree	Engineer was knowledgeable about the system and software Strongly disagree
Engineer was knowledgeable about my application	Engineer was knowledgeable about my application Strongly agree	Engineer was knowledgeable about my application Agree	Engineer was knowledgeable about my application Neutral	Engineer was knowledgeable about my application Disagree	Engineer was knowledgeable about my application Strongly disagree
Engineer was thorough in explaining the system and software	Engineer was thorough in explaining the system and software Strongly agree	Engineer was thorough in explaining the system and software Agree	Engineer was thorough in explaining the system and software Neutral	Engineer was thorough in explaining the system and software Disagree	Engineer was thorough in explaining the system and software Strongly disagree

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

Engineer was knowledgeable about the system and software

Engineer was knowledgeable about the system and software Strongly agree

Engineer was knowledgeable about the system and software Agree

Engineer was knowledgeable about the system and software Neutral

Engineer was knowledgeable about the system and software Disagree

Engineer was knowledgeable about the system and software Strongly disagree

Engineer was knowledgeable about my application

Engineer was knowledgeable about my application Strongly agree

Engineer was knowledgeable about my application Agree

Engineer was knowledgeable about my application Neutral

Engineer was knowledgeable about my application Disagree

Engineer was knowledgeable about my application Strongly disagree

Engineer was thorough in explaining the system and software

Engineer was thorough in explaining the system and software Strongly agree

Engineer was thorough in explaining the system and software Agree

Engineer was thorough in explaining the system and software Neutral

Engineer was thorough in explaining the system and software Disagree

Engineer was thorough in explaining the system and software Strongly disagree

	Strongly agree	Agree	Neutral	Disagree	Strongly disagree
Training session was appropriate length	Training session was appropriate length Strongly agree	Training session was appropriate length Agree	Training session was appropriate length Neutral	Training session was appropriate length Disagree	Training session was appropriate length Strongly disagree
I feel comfortable setting up a micro-CT scan independently	I feel comfortable setting up a micro-CT scan independently Strongly agree	I feel comfortable setting up a micro-CT scan independently Agree	I feel comfortable setting up a micro-CT scan independently Neutral	I feel comfortable setting up a micro-CT scan independently Disagree	I feel comfortable setting up a micro-CT scan independently Strongly disagree
I feel comfortable using NRecon software independently	I feel comfortable using NRecon software independently Strongly agree	I feel comfortable using NRecon software independently Agree	I feel comfortable using NRecon software independently Neutral	I feel comfortable using NRecon software independently Disagree	I feel comfortable using NRecon software independently Strongly disagree
I feel comfortable visualizing my data in 2D and 3D independently	I feel comfortable visualizing my data in 2D and 3D independently Strongly agree	I feel comfortable visualizing my data in 2D and 3D independently Agree	I feel comfortable visualizing my data in 2D and 3D independently Neutral	I feel comfortable visualizing my data in 2D and 3D independently Disagree	I feel comfortable visualizing my data in 2D and 3D independently Strongly disagree
I feel comfortable generating correct data independently using CTAn	I feel comfortable generating correct data independently using CTAn Strongly agree	I feel comfortable generating correct data independently using CTAn Agree	I feel comfortable generating correct data independently using CTAn Neutral	I feel comfortable generating correct data independently using CTAn Disagree	I feel comfortable generating correct data independently using CTAn Strongly disagree
Questions were encouraged and answered thoroughly	Questions were encouraged and answered thoroughly Strongly agree	Questions were encouraged and answered thoroughly Agree	Questions were encouraged and answered thoroughly Neutral	Questions were encouraged and answered thoroughly Disagree	Questions were encouraged and answered thoroughly Strongly disagree
Follow-up training via the web was offered	Follow-up training via the web was offered Strongly agree	Follow-up training via the web was offered Agree	Follow-up training via the web was offered Neutral	Follow-up training via the web was offered Disagree	Follow-up training via the web was offered Strongly disagree

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

Training session was appropriate length

Training session was appropriate length Strongly agree

Training session was appropriate length Agree

Training session was appropriate length Neutral

Training session was appropriate length Disagree

Training session was appropriate length Strongly disagree

I feel comfortable setting up a micro-CT scan independently

I feel comfortable setting up a micro-CT scan independently Strongly agree

I feel comfortable setting up a micro-CT scan independently Agree

I feel comfortable setting up a micro-CT scan independently Neutral

I feel comfortable setting up a micro-CT scan independently Disagree

I feel comfortable setting up a micro-CT scan independently Strongly disagree

I feel comfortable using NRecon software independently

I feel comfortable using NRecon software independently Strongly agree

I feel comfortable using NRecon software independently Agree

I feel comfortable using NRecon software independently Neutral

I feel comfortable using NRecon software independently Disagree

I feel comfortable using NRecon software independently Strongly disagree

I feel comfortable visualizing my data in 2D and 3D independently

I feel comfortable visualizing my data in 2D and 3D independently Strongly agree

I feel comfortable visualizing my data in 2D and 3D independently Agree

I feel comfortable visualizing my data in 2D and 3D independently Neutral

I feel comfortable visualizing my data in 2D and 3D independently Disagree

I feel comfortable visualizing my data in 2D and 3D independently Strongly disagree

I feel comfortable generating correct data independently using CTAn

I feel comfortable generating correct data independently using CTAn Strongly agree

I feel comfortable generating correct data independently using CTAn Agree

I feel comfortable generating correct data independently using CTAn Neutral

I feel comfortable generating correct data independently using CTAn Disagree

I feel comfortable generating correct data independently using CTAn Strongly disagree

Questions were encouraged and answered thoroughly

Questions were encouraged and answered thoroughly Strongly agree

Questions were encouraged and answered thoroughly Agree

Questions were encouraged and answered thoroughly Neutral

Questions were encouraged and answered thoroughly Disagree

Questions were encouraged and answered thoroughly Strongly disagree

Follow-up training via the web was offered

Follow-up training via the web was offered Strongly agree

Follow-up training via the web was offered Agree

Follow-up training via the web was offered Neutral

Follow-up training via the web was offered Disagree

Follow-up training via the web was offered Strongly disagree

	Strongly agree	Agree	Neutral	Disagree	Strongly disagree
I would recommend Micro Photonics to my colleagues	I would recommend Micro Photonics to my colleagues Strongly agree	I would recommend Micro Photonics to my colleagues Agree	I would recommend Micro Photonics to my colleagues Neutral	I would recommend Micro Photonics to my colleagues Disagree	I would recommend Micro Photonics to my colleagues Strongly disagree
I am extremely satisfied with my Bruker SkyScan Micro-CT system	I am extremely satisfied with my Bruker SkyScan Micro-CT system Strongly agree	I am extremely satisfied with my Bruker SkyScan Micro-CT system Agree	I am extremely satisfied with my Bruker SkyScan Micro-CT system Neutral	I am extremely satisfied with my Bruker SkyScan Micro-CT system Disagree	I am extremely satisfied with my Bruker SkyScan Micro-CT system Strongly disagree

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

I would recommend Micro Photonics to my colleagues

I would recommend Micro Photonics to my colleagues Strongly agree

I would recommend Micro Photonics to my colleagues Agree

I would recommend Micro Photonics to my colleagues Neutral

I would recommend Micro Photonics to my colleagues Disagree

I would recommend Micro Photonics to my colleagues Strongly disagree

I am extremely satisfied with my Bruker SkyScan Micro-CT system

I am extremely satisfied with my Bruker SkyScan Micro-CT system Strongly agree

I am extremely satisfied with my Bruker SkyScan Micro-CT system Agree

I am extremely satisfied with my Bruker SkyScan Micro-CT system Neutral

I am extremely satisfied with my Bruker SkyScan Micro-CT system Disagree

I am extremely satisfied with my Bruker SkyScan Micro-CT system Strongly disagree

Micro Photonics Installation and Training Survey

Please help us serve you better.

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* 1. Your purchase and installation experience

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* 2. Engineer's knowledge and experience

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* 3. Training session

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* 4. Overall experience

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* 5. What was done exceptionally well during the training?

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* 6. What would help improve our training session?

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* 7. Additional comments

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* 8. Micro Photonics' Engineer

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* 9. Your name and contact information