In an era characterized by rapid technological advancements, the pertinent question arises: Is the insurance industry maintaining pace with these changes, and to what extent is it embracing technological innovation? This survey is conducted on a voluntary and anonymous basis, aiming to comprehensively understand the current Information Technology Platform Landscape within South Africa. It seeks to evaluate the existing technological needs and requirements of Brokers, Insurers, Underwriting Management Agencies (UMAs), and Administrators. The findings from this survey will be compiled and disseminated through a detailed article to various esteemed Insurance Publications.
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* 1. Please pick the most relevant category that best describes your business?

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* 2. Which Policy and Claims Administration Platform do you currently use?

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* 3. How would you rate the overall product, customer service, user experience and functionality your Policy and Claims Administration Platform Provider offers?

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* 4. What is the deciding factor for your business when choosing a Policy and Claims Administration Platform? (Please pick all applicable options)

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* 5. What would you say is the biggest benefit and the biggest limitation of your current policy admin platform?

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* 6. How is your Data currently stored and managed?

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* 7. Which solution are you currently using for E-mails?

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* 8. How secure is your Data?

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* 9. What is your businesses current monthly cost for Policy Administration Platforms (Including hosting costs)?

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* 10. What is the size of your staff compliment?

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