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* 1. I know what is on my treatment plan and it works for me because I helped create it.

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* 2. Staff answer my questions or help me find answers.

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* 3. I feel supported and cared about as a person.

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* 4. I feel respected by the NCSB staff.

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* 5. Overall, I am satisfied with the services I receive at the Norfolk CSB.

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* 6. I would recommend NCSB to my family and friends if they needed services.

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