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Consumer Satisfaction Survey (NCSB)
1.
I know what is on my treatment plan and it works for me because I helped create it.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
2.
Staff answer my questions or help me find answers.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
3.
I feel supported and cared about as a person.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
4.
I feel respected by the NCSB staff.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
5.
Overall, I am satisfied with the services I receive at the Norfolk CSB.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
6.
I would recommend NCSB to my family and friends if they needed services.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A