Northwest Regional Airport, Terrace-Kitimat
Accessibility Feedback Survey
1.
What is your relationship to NWRA?
Employee
Tenant
Airline Representative
Contractor
Anonymous
Other (please specify)
2.
How often do you visit or work in the NWRA facilities?
Daily
Weekly
Monthly
Occasionally
Rarely
Other (please specify)
3.
How would you rate your awareness of NWRA’s accessibility policies and initiatives?
Extremely aware
Very aware
Somewhat aware
Not so aware
Not at all aware
Other (please specify)
4.
Do you feel that NWRA provides sufficient information and resources regarding accessibility
Yes
Somewhat
No
Not sure
Other (please specify)
5.
Do you have a disability? If so, please indicate the type (you may select multiple options):
Mobility disability
Visual disability
Auditory disability
Cognitive disability
Communication disability
Invisible or Hidden disability
Prefer not to answer
Other (please specify)
6.
Have you encountered any physical barriers within NWRA facilities that affect accessibility?
Yes
No
Other (please specify)
7.
If yes, please describe the physical barriers you encountered:
8.
Rate the overall accessibility of NWRA’s physical facilities (e.g., entrances, restrooms, seating, etc.):
Excellent
Good
Fair
Poor
Comments:
9.
How accessible is the information provided by NWRA in terms of formats (e.g., signage, announcements, documents)?
Very accessible
Somewhat accessible
Not very accessible
Not accessible at all
Other (please specify)
10.
Do you feel that NWRA’s communication channels are inclusive of persons with disabilities?
Yes
Somewhat
No
Other (please specify)
11.
What additional formats or methods would you suggest to improve accessibility of information and communication?
12.
Have you or anyone you know experienced challenges related to hidden disabilities within NWRA’s facilities?
Yes
No
Other (please specify)
13.
Are you aware of any NWRA accommodations for individuals with hidden disabilities (e.g., flexible work arrangements, sensory-friendly spaces)?
Yes
No
Other (please specify)
14.
What additional accommodations would you suggest for individuals with hidden disabilities?
15.
Do you feel that NWRA fosters an inclusive and welcoming environment for people of all abilities?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Other (please specify)
16.
Have you observed or experienced any barriers in workplace culture that may impact individuals with disabilities?
Yes
No
Other (please specify)
17.
If yes, please describe the barriers you have observed or experienced:
18.
How effective do you feel NWRA’s accessibility training is in preparing employees to support individuals with disabilities?
Very effective
Somewhat effective
Notvery effective
Not at all effective
I am not aware of accessibility training at NWRA
Other (please specify)
19.
What additional training or resources would you suggest to improve awareness and support for accessibility?
20.
Are there any specific areas or services within NWRA where you believe accessibility improvements are needed?
21.
Do you have any additional suggestions for making NWRA a more accessible and inclusive environment?
22.
Is there anything else you would like us to know regarding accessibility at NWRA?