Eventgroove Events
1.
Your Name
2.
Your Email
(Required.)
3.
Which of the following best describes you?
(Required.)
Ticket Buyer
Event Organizer
Venue Owner
4.
In the last 12 months, how many events have you hosted?
(Required.)
1
2-5
6-9
10+
N/A
5.
Please rate the following
(Required.)
Poor
Below Average
Average
Above Average
Excellent
N/A
Overall experience
Poor
Below Average
Average
Above Average
Excellent
N/A
Ease of navigation
Poor
Below Average
Average
Above Average
Excellent
N/A
Experience with customer support
Poor
Below Average
Average
Above Average
Excellent
N/A
Ease of creating a new event
Poor
Below Average
Average
Above Average
Excellent
N/A
Ability to customize your event
Poor
Below Average
Average
Above Average
Excellent
N/A
Ease of purchasing tickets
Poor
Below Average
Average
Above Average
Excellent
N/A
Reserved seating
Poor
Below Average
Average
Above Average
Excellent
N/A
6.
If you rated us below average or poor above, please explain so we can improve.
7.
Which Eventgroove services did you use for your event? (please check all that apply)
(Required.)
Ticket sales report
Email invitations
Ticket sales widget
Buy tickets button for your website
Check/Cash sales reporting
Complimentary tickets
Refunds
Promotional codes
Event schedule widget
Reserved seating
Mobile check-in
8.
What other services do you use when planning and hosting events? (Please check all that apply)
(Required.)
Printed tickets
Online fundraising
Email marketing
Postcard marketing
Social media
Online RSVP tool
Branded event goods
Customer relationship management
9.
Which social media platforms do you typically use to spread the word about your event?
(Required.)
Facebook
Instagram
Twitter
Snapchat
I don't use social media
Other (please specify)
10.
Which email marketing services do you typically use to advertise your event and communicate with guests?
(Required.)
MailChimp
Campaign Monitor
Constant Contact
Emma
I don't use any email platforms
Other (please specify)
11.
If you could change one thing or add one thing to Eventgroove, what would it be?
(Required.)
12.
What was the most difficult part about creating your event?
(Required.)
13.
What can you tell us about yourself? (Company/Organization, Occupation, Description of event, etc)
(Required.)
14.
What made you choose Eventgroove as opposed to other event management sites?
(Required.)