Ticket River

1. Your Name

2. Your Email

3. Which of the following best describes you?

4. In the last 12 months, how many events have you hosted?

5. Which services did you use for your event? (please check all that apply)

Ticket sales report

Email invitations

Ticket sales widget

Sales affiliate program

Buy tickets button for your website

Check/Cash sales reporting

Complimentary tickets

Refunds

Promotional codes

Event schedule widget

Reserved seating

Mobile check-in app

6. Please rate the following

	Poor	Below Average	Average	Above Average	Excellent	N/A
Overall experience	Overall experience Poor	Overall experience Below Average	Overall experience Average	Overall experience Above Average	Overall experience Excellent	Overall experience N/A
Ease of navigation	Ease of navigation Poor	Ease of navigation Below Average	Ease of navigation Average	Ease of navigation Above Average	Ease of navigation Excellent	Ease of navigation N/A
Experience with customer support	Experience with customer support Poor	Experience with customer support Below Average	Experience with customer support Average	Experience with customer support Above Average	Experience with customer support Excellent	Experience with customer support N/A
Ease of creating a new event	Ease of creating a new event Poor	Ease of creating a new event Below Average	Ease of creating a new event Average	Ease of creating a new event Above Average	Ease of creating a new event Excellent	Ease of creating a new event N/A
Ability to customize your event	Ability to customize your event Poor	Ability to customize your event Below Average	Ability to customize your event Average	Ability to customize your event Above Average	Ability to customize your event Excellent	Ability to customize your event N/A
Ease of purchasing tickets	Ease of purchasing tickets Poor	Ease of purchasing tickets Below Average	Ease of purchasing tickets Average	Ease of purchasing tickets Above Average	Ease of purchasing tickets Excellent	Ease of purchasing tickets N/A
Reserved seating	Reserved seating Poor	Reserved seating Below Average	Reserved seating Average	Reserved seating Above Average	Reserved seating Excellent	Reserved seating N/A

7. If you rated us below average or poor above, please explain so we can improve.

8. What new features would you like to see added to Ticket River?

9. If you could change one thing about Ticket River, what would it be?

10. What's one thing that nearly stopped you from creating an event?

11. What kind of doubts and hesitations did you have before setting up your event?

12. What questions did you have before setting up your event that you couldn't find the answer to?

13. What can you tell us about yourself? (Company/Organization, Occupation, Description of event, etc)

14. How many different websites did you look at before deciding on Ticket River? Which ones?

15. What made you choose Ticket River as opposed to other sites?

16. If Ticket River was no longer available, how disappointed would you be?

17. Based on your experience working with us, how likely are you to recommend Ticket River to a friend?