DUMMY - SETSCO Customer Satisfaction Survey 2018 Test Test OK Question Title * 1. Price Competiveness Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 2. Level of customer service Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 3. Service quality in comparison to other organisations Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 4. Continuous improvement Yes No Other (please specify) OK Question Title * 5. Name of staff who served you OK Question Title * 6. Served by Division/Department OK Question Title * 7. Kindly suggest ways we can serve you better in future OK Question Title * 8. Will you recommend our services to your friends/business partners? Yes No Other (please specify) OK Question Title * 9. How did you learn about Setsco? Business Directory Forum/Exhibition Friend/Co-worker Internet/Search Engine OK Question Title * 10. Further comments OK DONE