Skip to content

Kontron - Short Survey (Page 1 of 1)

1.Rate the timeliness of your shipment (our delivery commitment vs actual delivery)
(Required.)
.      Poor         1
2
3
4
5
6
7
8
9
Excellent  10
N/A
2.Rate the accuracy of your order (products received versus products ordered)(Required.)
.     Poor      1
2
3
4
5
6
7
8
9
Excellent 10
N/A
3.How well did our sales/inside sales resolve your inquiry/issue?(Required.)
.     Poor      1
2
3
4
5
6
7
8
9
Excellent 10
N/A
4.Rate how easy it was to place your order with Kontron(Required.)
. Difficult    1
2
3
4
5
6
7
8
9
.      Easy     10
N/A
5.How responsive have we been to your technical inquiries?
.     Poor      1
2
3
4
5
6
7
8
9
Excellent 10
N/A
6.How knowledgeable was our technical support specialist?
.     Poor       1
2
3
4
5
6
7
8
9
Excellent 10
N/A
7.Rate how promptly/effectively we've responded to complaints(Required.)
.     Poor       1
2
3
4
5
6
7
8
9
Excellent 10
N/A
8.Rate how well we've responded to corrective action requests(Required.)
.     Poor       1
2
3
4
5
6
7
8
9
Excellent 10
N/A
9.How would you rate the quality of the product(s) received?(Required.)
.     Poor       1
2
3
4
5
6
7
8
9
Excellent 10
N/A
10.
On a scale of 0 to 10,
How likely is it that you would recommend Kontron to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likelyExtremely likely
11.Please explain in your words, what Kontron would need to do to improve this score?
12.Name
13.Company
14.Job title
Please refer to our privacy statement at https://www.kontron.com/additional/privacy-statement.