Kontron - Short Survey (Page 1 of 1) Exit Question Title 1. Rate the timeliness of your shipment (our delivery commitment vs actual delivery) . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A Question Title 2. Rate the accuracy of your order (products received versus products ordered) . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A Question Title 3. How well did our sales/inside sales resolve your inquiry/issue? . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A Question Title 4. Rate how easy it was to place your order with Kontron . Difficult 1 2 3 4 5 6 7 8 9 . Easy 10 N/A . Difficult 1 2 3 4 5 6 7 8 9 . Easy 10 N/A Question Title 5. How responsive have we been to your technical inquiries? . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A Question Title 6. How knowledgeable was our technical support specialist? . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A Question Title 7. Rate how promptly/effectively we've responded to complaints . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A Question Title 8. Rate how well we've responded to corrective action requests . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A Question Title 9. How would you rate the quality of the product(s) received? . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A . Poor 1 2 3 4 5 6 7 8 9 Excellent 10 N/A Question Title 10. How likely is it that you would recommend Kontron to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title 11. Please explain in your words, what Kontron would need to do to improve this score? Question Title 12. Name Name Question Title 13. Company Company Question Title 14. Job title Job Title Please refer to our privacy statement at https://www.kontron.com/additional/privacy-statement. Done