We anticipate this survey will take less than two minutes to complete. 
We appreciate your time and input!

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* 1. On what date did you contact the City of New Braunfels?

Date

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* 2. Which department or division did you contact?

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* 3. Which of the following best describes you in this interaction with the City?

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* 4. Briefly describe your reason for contact.

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* 5. Who helped you?

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* 6. Please rate the staff member who helped you on the following (where 5 = Excellent and 1 = Poor)

  5 (Excellent) 4 3 2 1 (Poor)
Respectful
Knowledgeable
Professional

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* 7. How well did our staff member who helped you do the following (where 5 = Excellent and 1 = Poor)

  5 (Excellent) 4 3 2 1 (Poor)
Listen to your concern/question
Communicate information clearly
Respond in a reasonable amount of time

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* 8. Please provide any additional comments, information and/or suggestions.

Thank you for providing your feedback!

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