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Wollaston Public Library User Survey
The Wollaston Public Library is working through our Strategic Plan and is seeking input from you on a variety of issues to help the staff and the library board in our planning process.
1.
in the last year, how often did you visit the Wollaston Public Library?
At least once a week
Once every 2 weeks
Once a month
Once every 6 months
Once a year
Never
2.
In the last year, how often have you accessed online services from the Wollaston Public LIbrary?
At least once a week
Once every 2 weeks
Once a month
Once every 6 months
Once a year
Never
3.
In addition to yourself, does anyone else in your home use the library?
(check all that apply)
Children
Partner
Teens
Seniors
4.
If you do not use the library regularly, why not? ( check all that apply)
Don't need to use it
The library is too far from my home
Don't have transportation
I dont know where the library is
No washroom
I dont know what the library has to offer
I dont have a library card
I use another library
I buy my own books
I don't like the physical space
5.
What is the main reason for using the library?
To borrow bestsellers
To borrow other fiction books
To borrow non fiction books
To get information/research
To use the children's area
To borrow DVD's
To borrow games
To print documents
To use the internet
To get information for school
To access WIFI outside
To seek technology assistance
to borrow parks passes
To laminate items
To read the local paper
To attend children's programs
To use the public computers
To get information on home and gardening
To borrow audio books
To accompany someone
To meet friends
To find a quiet place to work
To use reference materials
To order the Good Food Box
To seek air conditioning/warmth
To borrow puzzles or games
To view historical collections
To access interlibrary loans
To buy used books
To access Libby
For help applying for government programs/ services
other
6.
How would you evaluate the libraries services in the following areas?
N/A
Needs Improvement
Good
Very Good
Excellent
Overall Collection
N/A
Needs Improvement
Good
Very Good
Excellent
Availability of reading materials
N/A
Needs Improvement
Good
Very Good
Excellent
Ability to obtain materials from other libraries
N/A
Needs Improvement
Good
Very Good
Excellent
Availability of DVD's
N/A
Needs Improvement
Good
Very Good
Excellent
Comfort
N/A
Needs Improvement
Good
Very Good
Excellent
Cleanliness
N/A
Needs Improvement
Good
Very Good
Excellent
Convience to my house
N/A
Needs Improvement
Good
Very Good
Excellent
Helpfullness of staff
N/A
Needs Improvement
Good
Very Good
Excellent
Ease in finding materials
N/A
Needs Improvement
Good
Very Good
Excellent
Ease in checking out materials
N/A
Needs Improvement
Good
Very Good
Excellent
Seating
N/A
Needs Improvement
Good
Very Good
Excellent
Children's craft programs
N/A
Needs Improvement
Good
Very Good
Excellent
Library website
N/A
Needs Improvement
Good
Very Good
Excellent
Outdoor space to sit
N/A
Needs Improvement
Good
Very Good
Excellent
Accessability to the building
N/A
Needs Improvement
Good
Very Good
Excellent
Free WIFI
N/A
Needs Improvement
Good
Very Good
Excellent
Public Computers
N/A
Needs Improvement
Good
Very Good
Excellent
Pricing for services (printing, laminating, copying)
N/A
Needs Improvement
Good
Very Good
Excellent
Facebook posts
N/A
Needs Improvement
Good
Very Good
Excellent
Local newspapers
N/A
Needs Improvement
Good
Very Good
Excellent
7.
What information are you looking for on the library website?
Catelogue
Library Board Agendas and Minutes
Hours, Address or Phone Number
Library Cards, Borrowing, fees
Our Services
Overdrive/ Libby Online books
Don't use the website
8.
How do you find information about our services?
Do you follow us on facebook?
Do you regularly check Facebook as your primary source of information about the library?
Do you call the Librarian to ask about specific books we may have?
Do you email the Librarian to ask questions about books or other loan materials?
Do you speak to the Librarian in person?
Do you use the library website?
9.
In which areas would to like to see the library's collection improve, expanded or updated?
Check all that apply.
General Nonfiction
General Fiction
Religion/Philosophy
Mystery
History
Science Fiction
Science/Technology
Romance
Health/Medical
Western
Travel
Audio/Video
Self Help
Children's Materials
Arts/Culture
Youth Materials
Puzzles/Games
True Crime
Historial Fiction
Coding Books
LGBTQII2S
Music Songbooks
Children's Board Books
Socialogy/Economics
Young Adult
Other
10.
Other Library Activities or Services
Please check any items you would be interested in, if they were available.
( this question is seeking interest, funding would need to be obtained before anything new was added to our services)
Open until 6 pm one night a week
Playgroups
Outdoor seating area
Ipad use inside library
Paint/craft sessions for adults
Book Clubs
Cricut Machine
Home Delivery
Guest Speakers- Service Providers
Improved Library Website
Quarterly Newsletter
Authors- Book reading Signing
Ancestry Subscription
Workshops Resume Writing etc.
Storytime
Gaming subscriptions
11.
About you
In an effort to tailor our services and collection to the needs and wishes of our patrons and serve you better, we would like to learn something about you. Proving the information is completely voluntary. All information will be kept confidential, your responses to these final questions will help the library to continually improve its services.
Your age group
17 or under
20-55
55 or older
12.
Would you be interested in volunteering to help at Library Book sales?
Yes
No
13.
Would you be interested in volunteering at the library?
Yes
No
14.
Final Comments: Is there anything else you want to add?
If you are interested in volunteering at the library please email the librarian at library@wollaston.ca or call 613 337 5183