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EchoHealth Hub Follow Up Market Research

1.What is your specialty?
2.Years of Practice
3.Where is your main location of practice?
4.What Australian State to you reside?
5.Approximately, how many patient consultations do you conduct in a week?
6.Do you find that your patients forget or misunderstand their medical advice or instructions?
7.What strategies do your patients commonly use to recall medical advice or instructions?
8.If you write summaries/notes either during or after your consultations for your patients, how many minutes for you spend do this?
9.On average, how many follow-up calls do you or your staff receive from patients or their carers seeking clarification on instructions or treatments each week?
10.On average, how long does each of these follow-up calls last?
11.Scenario-Based Questions

Now we want to present you with a concept for a tool we're developing.

Scenario: Imagine you have just finished a consultation with a patient, John, who has been diagnosed with Type 2 Diabetes. Our proposed solution, "EchoHealth Hub", can record and transcribe your consultation, summarise the key points and create to do list, and translate them into clear, actionable instructions tailored to John's demographics and level of health literacy. These instructions are then sent to John's mobile phone for him to refer back to at any time. As a healthcare provider, you have full control to review, edit, and approve these instructions before they are sent out. This process aims to improve John's understanding, compliance, and engagement in his healthcare journey.
Given this brief overview, how would you rate the potential value of this tool in your current practice on a scale from 1 (not valuable) to 5 (extremely valuable)?
12.
On a scale from 1 (not comfortable at all) to 5 (extremely comfortable), how would you rate your comfort level with reviewing and editing the summaries generated by EchoHealth Hub before they are sent to patients?

13.What would you consider to be an appropriate length for the SMS summaries and to-do lists? For reference, the example screenshot shows approximately 160 words.
14.If you agree that EchoHealth Hub would be beneficial for your practice and for your patients, what percentage of your consultations would you expect to use EchoHealth Hub?
15.Can you see any potential benefits in terms of patient compliance and engagement?
16.If you answered yes to the previous question, which of the following benefits do you foresee?
17.According to the World Health Organization, improving adherence to medications for chronic diseases could save up to $105 billion a year in healthcare costs in the United States alone. If patient compliance improved in your practice, what benefits would you expect to see? Please select all that apply:
18.Does your practice primarily bulk bill or do you follow a private billing model?
19.If a tool like EchoHealth Hub could reduce the time you spend explaining instructions and taking follow-up calls by 50%, how much time could that save you in a typical day? Additionally, please specify the current costs associated with patient follow-up and consultations.
20.If you could convert the time saved into a monetary value, how much would that equate to in a typical week?
21.How would you manage the cost of using EchoHealth Hub? Would you pass this directly onto your patients or absorb it into your practice costs?
22.If you would like to pass the cost onto the patient, would you consider putting the option of getting an SMS with a summary and To Do List on to your onboarding form, with an additional cost - for example $2 for a 15 minute consult that the patient pays.
23.Given the potential time and cost savings, how much would you be willing to pay for a tool like EchoHealth Hub per month?
24.If there is a chance that EchoHealth Hub can reduce the burden on healthcare providers and improve patient compliance and engagement, would you consider advocating for it in your professional networks?
25.Would you be interested in participating in a pilot program to test and provide feedback on EchoHealth Hub?  If you select yes please email us at echo@echohealthub.com.