NACRO Membership Feedback 2018

Question Title

* 1. What is your job function?

CEO/Senior Executive

Retail Manager

Recycling Manager

Logistics Manager

Business Manager

Employee/Volunteer

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* 2. In which state are you based?

ACT

NSW

QLD

TAS

VIC

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* 3. How many op shops does your charity operate?

1-5

6-15

16-50

51-100

Over 100

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* 4. What is your membership status with NACRO?

Current Member

Past Member

Non Member

Government

Other

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* 5. What are your biggest challenges?

Balancing growth with mission

Bin locations

Commercial competition

Council difficulties

Donation quality

Donation quantity

Export markets

Illegal dumping

Insufficient resources

Lack of government support

Managing costs

Managing volunteers

Resistance to change

Other (please specify)

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* 6. What are the main reasons to join NACRO?

	Essential	Very Important	Neutral	Not Very Important	Not at All Important
Advocacy	Advocacy Essential	Advocacy Very Important	Advocacy Neutral	Advocacy Not Very Important	Advocacy Not at All Important
Annual conference	Annual conference Essential	Annual conference Very Important	Annual conference Neutral	Annual conference Not Very Important	Annual conference Not at All Important
Government grants	Government grants Essential	Government grants Very Important	Government grants Neutral	Government grants Not Very Important	Government grants Not at All Important
Landfill levy relief	Landfill levy relief Essential	Landfill levy relief Very Important	Landfill levy relief Neutral	Landfill levy relief Not Very Important	Landfill levy relief Not at All Important
Learn best practice	Learn best practice Essential	Learn best practice Very Important	Learn best practice Neutral	Learn best practice Not Very Important	Learn best practice Not at All Important
Networking	Networking Essential	Networking Very Important	Networking Neutral	Networking Not Very Important	Networking Not at All Important
News and insights	News and insights Essential	News and insights Very Important	News and insights Neutral	News and insights Not Very Important	News and insights Not at All Important
Sector integrity	Sector integrity Essential	Sector integrity Very Important	Sector integrity Neutral	Sector integrity Not Very Important	Sector integrity Not at All Important
Standards	Standards Essential	Standards Very Important	Standards Neutral	Standards Not Very Important	Standards Not at All Important
State member meetings	State member meetings Essential	State member meetings Very Important	State member meetings Neutral	State member meetings Not Very Important	State member meetings Not at All Important

Other (please specify)

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* 7. What new member benefits do you want at NACRO?

	Essential	Very Important	Neutral	Not Very Important	Not at All Important
Discounts - Suppliers	Discounts - Suppliers Essential	Discounts - Suppliers Very Important	Discounts - Suppliers Neutral	Discounts - Suppliers Not Very Important	Discounts - Suppliers Not at All Important
Discounts - Services	Discounts - Services Essential	Discounts - Services Very Important	Discounts - Services Neutral	Discounts - Services Not Very Important	Discounts - Services Not at All Important
Export market insights	Export market insights Essential	Export market insights Very Important	Export market insights Neutral	Export market insights Not Very Important	Export market insights Not at All Important
Mentoring from peers	Mentoring from peers Essential	Mentoring from peers Very Important	Mentoring from peers Neutral	Mentoring from peers Not Very Important	Mentoring from peers Not at All Important
Networking events	Networking events Essential	Networking events Very Important	Networking events Neutral	Networking events Not Very Important	Networking events Not at All Important
Op shop growth strategy	Op shop growth strategy Essential	Op shop growth strategy Very Important	Op shop growth strategy Neutral	Op shop growth strategy Not Very Important	Op shop growth strategy Not at All Important
Partnerships - Council	Partnerships - Council Essential	Partnerships - Council Very Important	Partnerships - Council Neutral	Partnerships - Council Not Very Important	Partnerships - Council Not at All Important
Partnerships - Corporate	Partnerships - Corporate Essential	Partnerships - Corporate Very Important	Partnerships - Corporate Neutral	Partnerships - Corporate Not Very Important	Partnerships - Corporate Not at All Important
Services - NACRO Supplier directory	Services - NACRO Supplier directory Essential	Services - NACRO Supplier directory Very Important	Services - NACRO Supplier directory Neutral	Services - NACRO Supplier directory Not Very Important	Services - NACRO Supplier directory Not at All Important
Services - Business	Services - Business Essential	Services - Business Very Important	Services - Business Neutral	Services - Business Not Very Important	Services - Business Not at All Important
Site Tours - Sorting facilities	Site Tours - Sorting facilities Essential	Site Tours - Sorting facilities Very Important	Site Tours - Sorting facilities Neutral	Site Tours - Sorting facilities Not Very Important	Site Tours - Sorting facilities Not at All Important
Training workshops - Retail	Training workshops - Retail Essential	Training workshops - Retail Very Important	Training workshops - Retail Neutral	Training workshops - Retail Not Very Important	Training workshops - Retail Not at All Important
Training workshops - HR/volunteers	Training workshops - HR/volunteers Essential	Training workshops - HR/volunteers Very Important	Training workshops - HR/volunteers Neutral	Training workshops - HR/volunteers Not Very Important	Training workshops - HR/volunteers Not at All Important
Training workshops - Recycling	Training workshops - Recycling Essential	Training workshops - Recycling Very Important	Training workshops - Recycling Neutral	Training workshops - Recycling Not Very Important	Training workshops - Recycling Not at All Important

Other (please specify)

Question Title

* 8. How important is government funding in these areas to tackle illegal dumping?

	Essential	Very Important	Neutral	Not Very Important	Not at All Important
Capacity buiding	Capacity buiding Essential	Capacity buiding Very Important	Capacity buiding Neutral	Capacity buiding Not Very Important	Capacity buiding Not at All Important
Community education	Community education Essential	Community education Very Important	Community education Neutral	Community education Not Very Important	Community education Not at All Important
Consumer marketing	Consumer marketing Essential	Consumer marketing Very Important	Consumer marketing Neutral	Consumer marketing Not Very Important	Consumer marketing Not at All Important
Council engagement	Council engagement Essential	Council engagement Very Important	Council engagement Neutral	Council engagement Not Very Important	Council engagement Not at All Important
Evidence building	Evidence building Essential	Evidence building Very Important	Evidence building Neutral	Evidence building Not Very Important	Evidence building Not at All Important
Levy relief	Levy relief Essential	Levy relief Very Important	Levy relief Neutral	Levy relief Not Very Important	Levy relief Not at All Important
Security infrastructure	Security infrastructure Essential	Security infrastructure Very Important	Security infrastructure Neutral	Security infrastructure Not Very Important	Security infrastructure Not at All Important
Regulation/enforcement	Regulation/enforcement Essential	Regulation/enforcement Very Important	Regulation/enforcement Neutral	Regulation/enforcement Not Very Important	Regulation/enforcement Not at All Important
Reporting of dumping	Reporting of dumping Essential	Reporting of dumping Very Important	Reporting of dumping Neutral	Reporting of dumping Not Very Important	Reporting of dumping Not at All Important
Recycling technology	Recycling technology Essential	Recycling technology Very Important	Recycling technology Neutral	Recycling technology Not Very Important	Recycling technology Not at All Important

Other (please specify)

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* 9. Would you consider co-funding to support new government grants?

Yes

Maybe

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* 10. How important is it for NACRO to secure more government grants?

Essential

Very important

Neutral

Not Very Important

Not at All Important

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* 11. What should NACRO's top strategic priorities be?

Bin transparency

Communications

Consumer education

Council engagement

Global insights

Government engagement

Illegal dumping

More member benefits

NACRO profile and influence

New revenue streams

Professional standards

Research social impact

Sector integrity

Technology - Digital

Technology - Recycling

Other (please specify)

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* 12. Would NACRO have more influence if every (eligible) charitable recycler was a member?

Yes

Maybe

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* 13. Will you attend the annual National Conference in October 2018?

Yes

Maybe

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* 14. What topics would you like discussed at the conference?

Consumer education

Council engagement

Donating trends

Export markets

Fundraising insights

Future of recycling

Global trends

Government grants

Impact of China

Infrastructure

Online strategy

Op shop strategy

Retail best practice

Recycling technology

Social impact

Volunteer management

Other (please specify)

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* 15. Would you attend state meetings with peers to discuss key issues?

Yes

Maybe

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* 16. Will you renew your membership or join NACRO as a member?

Yes

Maybe

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* 17. How likely is it you would recommend NACRO to a colleague, on a scale of 0-10?

10 (Definitely)

0 (No way)

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* 18. Would you like to provide any feedback or comments on any issues?

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* 19. Would you like a copy of the survey highlights sent to you?

Name

Organisation

Email Address