Antelope Valley community organizations and agencies would like to understand how businesses in our area access and use the internet. Your responses to this survey are anonymous, and are greatly appreciated. Survey results will be used to inform decisions regarding investments in ways to expand internet access in the Antelope Valley and make it more reliable and affordable.

Please take this survey while at your business and connected to your business Internet service (if you have Internet service at your business).

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* 1. Please provide us with your business contact information:

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* 2. How many employees are there in your business?

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* 3. What is your business type?  Please describe your business in a few words.

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* 4. How do you use the Internet today?  Please choose all that apply:

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* 5. Who is your Internet Service Provider?

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* 6. Please enter the speed you are paying to receive at your business, in Mbps.  If you don't know the speed please leave this question blank.

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Before continuing to the next question, please take our survey's speed test by clicking the link below, which will pop up a new window with a speed test "GO" button.  Please click "GO" and wait for the results before closing the window to return to this survey and continue with the next question.

Click on this link to take the test: https://netspeedsurvey.com/

The results of this test will be saved, and will tell us more about the actual Internet speed at your business. This is important to us because it will possibly attract grant money to the area to help pay for a better Internet network. 
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* 7. What do you pay monthly for Internet service, in dollars?  Please enter a whole number only.

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* 8. Do you have any issues with your Internet service provider, such as customer service, response times, service outages, etc? Please use this box to tell us about any issues you experience specifically with your provider.

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* 9. Do you feel like you have a competitive choice of broadband?

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* 10. How does the internet access you receive for your business affect your business?  For example, how do slow download speeds, cost, repairs and maintenance, customer service, etc. affect your ability to effectively do your business?

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* 11. How would your business benefit if you could buy all the bandwidth you need at a price you could afford? Are there things your business could do that you are unable to do today?

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* 12. Do any of your employees work remotely and/or telecommute?

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* 13. If yes, do you know if the internet service at their home is adequate to support their remote work?

Thank you for taking this survey as we evaluate Internet service needs throughout the area. Please click "Done" below to submit your responses.

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