How would you rate the quality of our customer service?

Question Title

* 1. How would you rate the quality of our customer service?

Overall, how satisfied or dissatisfied are you with Gonzales County Tax Office?

Question Title

* 2. Overall, how satisfied or dissatisfied are you with Gonzales County Tax Office?

What can we do to make your experience a better one?

Question Title

* 3. What can we do to make your experience a better one?

How well did we understand your questions and concerns?

Question Title

* 4. How well did we understand your questions and concerns?

How long was your wait on hold before speaking with our customer service representative?

Question Title

* 5. How long was your wait on hold before speaking with our customer service representative?

How much time did it take us to address your questions and concerns?

Question Title

* 6. How much time did it take us to address your questions and concerns?

How politely did our customer service representative treat you?

Question Title

* 7. How politely did our customer service representative treat you?

Did you receive exemplary service?

Question Title

* 8. Did you receive exemplary service?

T