How did you hear about JPA?

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* 1. How did you hear about JPA?

Which Provider did you see at your most recent visit

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* 2. Which Provider did you see at your most recent visit

Is this the Provider you usually see?

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* 3. Is this the Provider you usually see?

Doctor Evaluation

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* 4. Doctor Evaluation

  Strongly Agree Agree Not Applicable Disagree Strongly Disagree
Listened carefully to you and your child
Explained things in a way that was easy to understand
Answered all Questions to your satisfaction
Nurse Evaluation

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* 5. Nurse Evaluation

  Strongly Agree Agree Not Applicable Disagree Strongly Disagree
Listened carefully to you and your child
Explained things in a way that was easy to understand
Answered all questions to your satisfaction
Office Staff Evaluation

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* 6. Office Staff Evaluation

  Strongly Agree Agree No Opinion Disagree Strongly Disagree
Were friendly and helpful to you and your child
Maintained a professional manner
Receptionists were friendly and helpful
Waiting

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* 7. Waiting

  Strongly Agree Agree No Opinion Disagree Strongly Disagree
Time in waiting room was less than 30 minutes
Time in exam room was less than 30 minutes
Time waiting for test result was appropriate
Have you used our after hours and weekend services?

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* 8. Have you used our after hours and weekend services?

Have You Used our Patient Portal Services

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* 9. Have You Used our Patient Portal Services

Ease of Getting Care

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* 10. Ease of Getting Care

  Strongly Agree Agree No Opinion Disagree Strongly Disagree
Received appointment at desired time
Return of non-emergency phone calls or Patient Portal Messages was prompt (within 4 hours)
Saw Physician of your choice
Showed concern for you and your child's privacy
Able to get an appointment within a reasonable amount of time (Less than 60 Days) for a Routine visit
Able to get a sick visit appointment with 24 hours
Would you recommend this office to your family and friends?

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* 11. Would you recommend this office to your family and friends?

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