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Customer Feedback Survey
Rich Mix Customer Feedback
Providing feedback on your recent visit to Rich Mix will assist us with our future programming, marketing and customer service. Thank you for your time.
*
1.
Which film/event did you attend at Rich Mix? Please include the name and date of the event.
(Required.)
2.
During your visit, did you combine any of the following activities?
Visit to use the cinema
Visit to attend a music event or performance
Visit to go to see an exhibition
Visit for a family or education event or activity
Visit to use the café or bar
3.
Did you book your tickets online prior to the film or event?
Yes
No
If not, what would encourage you to pre-book tickets online?
4.
How would you rate your overall experience at Rich Mix?
Very satisfied
Quite satisfied
Neither satisfied nor dissatisfied
Quite dissatisfied
Not at all satisfied
Don't know
5.
How satisfied are you with the following elements of Rich Mix?
Very satisfied
Quite satisfied
Neither satisfied nor dissatisfied
Quite dissatisfied
Not at all satisfied
Don't know
Standard of facilities
Very satisfied
Quite satisfied
Neither satisfied nor dissatisfied
Quite dissatisfied
Not at all satisfied
Don't know
Cafe and bars
Very satisfied
Quite satisfied
Neither satisfied nor dissatisfied
Quite dissatisfied
Not at all satisfied
Don't know
Customer service
Very satisfied
Quite satisfied
Neither satisfied nor dissatisfied
Quite dissatisfied
Not at all satisfied
Don't know
Value for money
Very satisfied
Quite satisfied
Neither satisfied nor dissatisfied
Quite dissatisfied
Not at all satisfied
Don't know
Signage around the building
Very satisfied
Quite satisfied
Neither satisfied nor dissatisfied
Quite dissatisfied
Not at all satisfied
Don't know
Finding Rich Mix
Very satisfied
Quite satisfied
Neither satisfied nor dissatisfied
Quite dissatisfied
Not at all satisfied
Don't know
Box Office
Very satisfied
Quite satisfied
Neither satisfied nor dissatisfied
Quite dissatisfied
Not at all satisfied
Don't know
Website
Very satisfied
Quite satisfied
Neither satisfied nor dissatisfied
Quite dissatisfied
Not at all satisfied
Don't know
If you were unsatisfied, please outline what we could improve
6.
How did you hear about Rich Mix or the specific event you attended?
Rich Mix website
Rich Mix mailing list
Online listings
Newspaper/magazine listings
Pick up a leaflet/flyer
Social media (Twitter/Facebook)
Promoter or partner mailing list
Other (please specify)
*
7.
Please provide your postcode.
(Required.)
8.
If you haven't already joined our mailing list, please provide your email address to receive our weekly newsletter.