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* 1. How did you most recently contact the child support program?

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* 2. The Child Support Professional I spoke with treated me with respect.

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* 3. The Child Support Professional was knowledgeable and responsive to my questions.

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* 4. The Child Support Professional I spoke with provided me with the process or next steps as it pertains to my case.

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* 5. The response time from my Child Support Professional was reasonable.

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* 6. Please rate your most recent experience.

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* 7. It was convenient and easy to access a Child Support Professional.

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* 8. It was convenient to access the child support information I needed.

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* 9. Thank you for contacting us.  Please tell us about your overall experience and if you have a suggestion, please tell us what we can do to improve our customer service.

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* 10. If you would like a follow-up call, please provide your name and phone number.

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