HUB Third Avenue 2024 Community Survey

District Assessment Survey

Every year the HUB Third Avenue Business Improvement District (BID) conducts a survey to assess how we can better serve you. Please take 10-15 minutes to complete this survey, which will help us continue to improve our work.

Founded in 1988, the HUB Third Avenue BID's mission is to keep one of New York City’s most trafficked commercial districts clean, safe, attractive and well programmed for businesses, employees, community residents, and visitors while promoting economic development in the South Bronx. Our programs include economic development and retail services, small business assistance, public space activation, sanitation, public safety, public health, streetscape and capital improvements, horticulture installations, event planning, and visitor services.

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HUB Third Avenue BID - Map of BID's Boundaries

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* 1. See map above and select whether you are a:

Property Owner (Commercial, Residential, and/or Mixed Use Building)

Building/Facilities Employee

Business Owner (Commercial Tenant)

Business Employee (Commercial Tenant)

Nonprofit (CEO, Employee)

Residential Condo Owner

Residential Co-Op Owner

Residential Tenant (Renter)

I live outside the boundaries defined in the map above

Other (please specify)

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* 2. What is your age?

Under 18

18-25

26-40

41-55

56-61

62+

Prefer not to answer

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* 3. What language are you most comfortable communicating in?

English

Spanish

French

Mandrian

West African

Central African

Bengali

Arabic

Other (please specify)

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* 4. What type of businesses do you frequent in the Third Avenue / HUB area?

Dining / Express Food Options

Groceries / Food

Clothing

Home Decorations, Textiles

Hardware / Home Improvements

Appliances / Electronics

Fitness

Health, Beauty, & Wellness

Hotels

Jewelry

Toys & Gifts

Unique retail or cultural experiences

Other (please specify)

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* 5. What type of businesses would you like to see more of in Third Avenue? (check all that apply)

Restaurants and bars

Services

Entertainment

Gyms and fitness studios

Retail (please specify which type, e.g. pharmacies, clothing stores, etc.)

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* 6. How do you learn about local shops & restaurant offerings?

Community Organizations

Local News

Word of Mouth

Local businesses

Social Media

Walking around the neighborhood

Business Advertising

Other (please specify)

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* 7. What would you add to area's commercial corridors to attract more shoppers?

Transportation improvements

Street Lighting

Storefront Improvements

Sanitation

Public Safety

Community events

Graffiti removal

Landscaping / Beautification

Protected Bike Lanes

More Open Space

Parking

Arts & Cultural Programming

Building Lighting/Holiday Lights

More Waste Receptacles

Syringe Litter Boxes

Informational Kiosks

Other (please specify)

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* 8. How often do you visit Third Avenue? (select one)

Daily

Weekly

Monthly

Rarely

Not at all

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* 9. How do you usually get to the HUB?

Walk

Subway

Bus

Personal bike/e-bike/scooter

Taxi / Uber / Ride Share

Personal car

Citi Bike

Access-a-Ride

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* 10. How often do you visit HUB Third Avenue BID's website (thirdavenuebid.org) or social media account(@thirdavenuebidhub)?

Daily

Weekly

Monthly

Not at all

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* 11. Which of the following outdoor seating areas have you used?

Roberto Clemente Plaza

Triangle Equities Plaza (149th Street & Bergen Avenue)

Open Streets Willis Avenue

149th Street, between Third and Melrose Avenues

None

Other (please specify)

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* 12. Please rate the quality of services/conditions within the HUB/Third Avenue.

	Excellent	Good	Fair	Poor	N/A
Sidewalk Cleanliness	Sidewalk Cleanliness Excellent	Sidewalk Cleanliness Good	Sidewalk Cleanliness Fair	Sidewalk Cleanliness Poor	Sidewalk Cleanliness N/A
General sidewalk/street/pothole conditions	General sidewalk/street/pothole conditions Excellent	General sidewalk/street/pothole conditions Good	General sidewalk/street/pothole conditions Fair	General sidewalk/street/pothole conditions Poor	General sidewalk/street/pothole conditions N/A
Shopping Experience	Shopping Experience Excellent	Shopping Experience Good	Shopping Experience Fair	Shopping Experience Poor	Shopping Experience N/A
Construction	Construction Excellent	Construction Good	Construction Fair	Construction Poor	Construction N/A
Trash Bin Maintenance	Trash Bin Maintenance Excellent	Trash Bin Maintenance Good	Trash Bin Maintenance Fair	Trash Bin Maintenance Poor	Trash Bin Maintenance N/A
Tree Pit Conditions	Tree Pit Conditions Excellent	Tree Pit Conditions Good	Tree Pit Conditions Fair	Tree Pit Conditions Poor	Tree Pit Conditions N/A
Roberto Clemente Plaza Cleanliness	Roberto Clemente Plaza Cleanliness Excellent	Roberto Clemente Plaza Cleanliness Good	Roberto Clemente Plaza Cleanliness Fair	Roberto Clemente Plaza Cleanliness Poor	Roberto Clemente Plaza Cleanliness N/A
Robert Clemente Plaza Public Safety	Robert Clemente Plaza Public Safety Excellent	Robert Clemente Plaza Public Safety Good	Robert Clemente Plaza Public Safety Fair	Robert Clemente Plaza Public Safety Poor	Robert Clemente Plaza Public Safety N/A
Loitering	Loitering Excellent	Loitering Good	Loitering Fair	Loitering Poor	Loitering N/A
Public Health/Mental Health Issues	Public Health/Mental Health Issues Excellent	Public Health/Mental Health Issues Good	Public Health/Mental Health Issues Fair	Public Health/Mental Health Issues Poor	Public Health/Mental Health Issues N/A
Condition of street furniture	Condition of street furniture Excellent	Condition of street furniture Good	Condition of street furniture Fair	Condition of street furniture Poor	Condition of street furniture N/A
Snow/Ice Conditions (when applicable)	Snow/Ice Conditions (when applicable) Excellent	Snow/Ice Conditions (when applicable) Good	Snow/Ice Conditions (when applicable) Fair	Snow/Ice Conditions (when applicable) Poor	Snow/Ice Conditions (when applicable) N/A
General public safety	General public safety Excellent	General public safety Good	General public safety Fair	General public safety Poor	General public safety N/A
Homelessness	Homelessness Excellent	Homelessness Good	Homelessness Fair	Homelessness Poor	Homelessness N/A
Overall crime	Overall crime Excellent	Overall crime Good	Overall crime Fair	Overall crime Poor	Overall crime N/A
Panhandling	Panhandling Excellent	Panhandling Good	Panhandling Fair	Panhandling Poor	Panhandling N/A
Traffic	Traffic Excellent	Traffic Good	Traffic Fair	Traffic Poor	Traffic N/A
Pedestrian Safety	Pedestrian Safety Excellent	Pedestrian Safety Good	Pedestrian Safety Fair	Pedestrian Safety Poor	Pedestrian Safety N/A
Bike Safety	Bike Safety Excellent	Bike Safety Good	Bike Safety Fair	Bike Safety Poor	Bike Safety N/A
Driving Safety	Driving Safety Excellent	Driving Safety Good	Driving Safety Fair	Driving Safety Poor	Driving Safety N/A
General maintenance of green spaces	General maintenance of green spaces Excellent	General maintenance of green spaces Good	General maintenance of green spaces Fair	General maintenance of green spaces Poor	General maintenance of green spaces N/A
Public/community events	Public/community events Excellent	Public/community events Good	Public/community events Fair	Public/community events Poor	Public/community events N/A
BID Website	BID Website Excellent	BID Website Good	BID Website Fair	BID Website Poor	BID Website N/A
BID Social Media	BID Social Media Excellent	BID Social Media Good	BID Social Media Fair	BID Social Media Poor	BID Social Media N/A
BID staff	BID staff Excellent	BID staff Good	BID staff Fair	BID staff Poor	BID staff N/A

Other (please specify)

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* 13. What is your opinion of the condition of sidewalk street vending in the HUB? (clothing, produce, electronics, etc.)

Good, I am happy with the conditions

Needs improvement - sidewalk obstructions/overcrowding

Needs improvement - improper disposal of waste

Needs improvement - counterfeit items are being sold

Needs improvement - there should be a specific location in the HUB for street vending

Not good - street vending should not be allowed in the HUB

Please explain

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* 14. Would you be interested in volunteering on local neighborhood projects?

Yes

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* 15. Please give us your OVERALL impression of how successful we are at doing our job.

Excellent

Good

Fair

Poor

Don't Know

Excellent

Good

Fair

Poor

Don't Know

Additional comments

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* 16. If you would like to volunteer, receive our monthly newsletter, or be involved with our focus groups, please let us know.

Name

Company (if applicable)

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number