National Library online satisfaction survey

Help the National Library understand how you use our websites.

Help us improve the online experience at National Library of New Zealand Te Puna Mātauranga o Aotearoa. By answering these short questions you can influence the decisions we make about our website. Thanks in advance.

Note: The questions below concern the outcome of your visit today. If you're still using the site to find something, please come back and complete the survey when you're done.

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* 1. How satisfied are you with your visit to the National Library website today?

Very satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

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* 2. Which best describes the main purpose of your visit to the National Library website today?

I am looking for a specific book, document or other item

I am researching a topic

I want information about visiting a National Library location or exhibition

I've recently visited the National Library and I want to learn more about what I saw there

I want to attend an event or sign up for an online course

I am preparing for a class visit

I am looking for resources to use with students

I am looking for information about the He Tohu permanent exhibition, or the documents it contains (He Whakaputanga, Te Tiriti o Waitangi or Women's Suffrage Petition)

I want to know more about reading, digital literacy or inquiry learning

I want to know more about library practice

I want to use the library’s professional services (EPIC, Maori Subject Headings, Iwi Hapū Names List, Record Manager, etc.)

I am seeking inspiration for my own creative works

I am looking for images I can reuse

I need information about services for authors and/or publishers (i.e., Legal Deposit, Public Lending Right, ISBN numbers, etc.)

I just followed an interesting link

I want to know how to contact the National Library for help or advice

Other (please specify)

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* 3. Which of the following BEST describes the outcome of your visit today? (Tick one.)

I was able to find exactly what I was looking for

I was able to find a part of what I was looking for

I was able to find something better than what I was looking for

I had no specific agenda in mind when I visited

I was not able to find what I was looking for

Note: If your visit to our website is still ongoing, leave this tab open and complete the survey once your visit has ended.

Question Title

* 4. In what languages are the materials you are looking for today written? (Select all that apply)

English

Māori

Other (please specify)

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* 5. Which of the following best describes you?

Amateur researcher/curious individual

Professional researcher

Academic researcher/scholar

Librarian or library professional

School librarian

Archivist

Author or publisher

Teacher (Primary/Intermediate)

Teacher (Secondary)

Teacher (Tertiary)

Student (Primary/Intermediate)

Student (Secondary)

Student (Tertiary)

Genealogist/family researcher

Creative artist

National Library staff

Tourist/visitor

Other (please specify)

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* 6. Please rate the following attributes of our website.

	Excellent	Good	Average	Below average	Poor
Accuracy of information	Accuracy of information Excellent	Accuracy of information Good	Accuracy of information Average	Accuracy of information Below average	Accuracy of information Poor
Meeting my needs	Meeting my needs Excellent	Meeting my needs Good	Meeting my needs Average	Meeting my needs Below average	Meeting my needs Poor
Quantity of content	Quantity of content Excellent	Quantity of content Good	Quantity of content Average	Quantity of content Below average	Quantity of content Poor
Quality of content	Quality of content Excellent	Quality of content Good	Quality of content Average	Quality of content Below average	Quality of content Poor
Layout/design	Layout/design Excellent	Layout/design Good	Layout/design Average	Layout/design Below average	Layout/design Poor
Ease of navigation	Ease of navigation Excellent	Ease of navigation Good	Ease of navigation Average	Ease of navigation Below average	Ease of navigation Poor

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* 7. How often do you visit our website?

This is my first visit

Visited 2-3 times before

Regularly (at least once a week)

Monthly (1-2 times a month)

Quarterly (3-4 times a year)

Annually (1-2 times a year)

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* 1. How satisfied are you with your visit to the National Library website today?

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* 2. Which best describes the main purpose of your visit to the National Library website today?

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* 3. Which of the following BEST describes the outcome of your visit today? (Tick one.)

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* 4. In what languages are the materials you are looking for today written? (Select all that apply)

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* 5. Which of the following best describes you?

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* 6. Please rate the following attributes of our website.

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* 7. How often do you visit our website?

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* 8. Any other suggestions about how we can improve our website?