Customer Satisfaction Survey Question Title * 1. When you are speaking with the HRD team, is there a level of urgency to support you? Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 2. How friendly was HRD's customer service representative? Extremely friendly Very friendly Somewhat friendly Not so friendly Not at all friendly Question Title * 3. How well did HRD's customer service representative answer your question or solve your problem? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 4. When you are speaking with the HRD team, do you feel that we have your best interest in mind? Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 5. Did your customer service representative seem knowledgeable in the product? Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 6. How well did we follow your RO instructions? All instructions were followed Some of the instructions were followed None of the instructions were followed Question Title * 7. Was your paperwork from HRD accurate and error free? Yes No Question Title * 8. How would you rate the quality of our workmanship? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 9. Overall, how would you rate our turnaround time? Excellent Very good Good Fair Poor Question Title * 10. Has HRD earned your trust and would you recommend HRD to your other colleagues and customers? Definitely would Probably would Probably would not Definitely would not Question Title * 11. Do you have any other comments, questions, or concerns? Question Title * 12. At what email address would you like to be contacted? Done
