Pasco County - Building Construction Services - Central Permitting - Customer Service Survey

Pasco County - Building Construction Services -
Central Permitting - Customer Service Survey

Overall, how satisfied or dissatisfied are you with Building Construction Services - Central Permitting?

Question Title

* 1. Overall, how satisfied or dissatisfied are you with Building Construction Services - Central Permitting?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

How would you rate the quality of our customer service?

Question Title

* 2. How would you rate the quality of our customer service?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

How responsive have we been to your questions or concerns about our services?

Question Title

* 3. How responsive have we been to your questions or concerns about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

How satisfied were you on the length of time it took to process your request?

Question Title

* 4. How satisfied were you on the length of time it took to process your request?

Very Satisfied

Somewhat satisfied

Not satisfied

Do you have any other comments, questions, or concerns?

Include your first name, last name, and email address in this comment box. (Optional)

Question Title

* 5. Do you have any other comments, questions, or concerns?

Include your first name, last name, and email address in this comment box. (Optional)

Are you familiar with the process to pay for permits online via the Pasco County web site?

Question Title

* 6. Are you familiar with the process to pay for permits online via the Pasco County web site?

Yes

Are you aware that the new Impact Fees will be posted on the Pasco County web site in January 2018?

Question Title

* 7. Are you aware that the new Impact Fees will be posted on the Pasco County web site in January 2018?

Yes

Are you aware that Permit Applications can only be applied for online or in person, and not mailed?

Question Title

* 8. Are you aware that Permit Applications can only be applied for online or in person, and not mailed?

Yes

Are you aware that hours of operation for Central Permitting are 8:00 a.m. - 4:00 p.m. Monday through Friday

Question Title

* 9. Are you aware that hours of operation for Central Permitting are 8:00 a.m. - 4:00 p.m. Monday through Friday

Yes

What changes would this service have to make for you to give it a higher rating?