1. INTRODUCTION

Welcome to the City of Costa Mesa’s Information Technology Strategic Plan Survey!

In order to enhance the City’s business functions and service delivery, we are seeking feedback directly from our residents and businesses. We want to know what you think about the services we provide, over the counter and online. The City recognizes the great value that Information Technology and the Web afford the City in meeting the needs of residents, businesses and visitors.

Your feedback is essential in helping Costa Mesa define a customer-centric Information Technology Strategy Plan. The survey should take approximately 5 minutes of your time.

Let us know if you have any questions, and thanks for participating!

Lily Lorenzana
Management Analyst
Information Technology
City of Costa Mesa
Lily.Lorenzana@CostaMesaCA.gov
714.754.5130

Roy Hernandez
City Technology Strategic Plan Project Manager
ThirdWave Corporation
Los Angeles CA
rhernandez@ThirdWaveCorp.com
310.804.7565

 


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