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eButterfly Strategic Plan
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1.
Overall, how satisfied or dissatisfied are you with eButterfly?
(Required.)
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
2.
Please list the top 5 improvements/features you would like to see implemented on eButterfly the next year.
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2 -
3 -
4 -
5 -
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3.
On a scale of 0 to 10,
How likely is it that you would recommend eButterfly to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
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2
3
4
5
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9
10
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4.
How visually appealing is our website?
(Required.)
Extremely appealing
Very appealing
Somewhat appealing
Not so appealing
Not at all appealing
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5.
Overall, how would you rate the quality of your customer service experience?
(Required.)
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
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6.
How satisfied are you with the reliability of our website?
(Required.)
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
7.
Do you have any other comments, questions, or concerns?