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* 1. What is your first reaction to the Rewards program?

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* 2. How would you rate the quality of Rewards available for redemption?

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* 3. How innovative is the Rewards program?

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* 4. When you think about Rewards, do you think of it as something you need or don’t need?

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* 5. How likely is it that you would recommend Rewards to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 6. In your own words, what are the things that you like most about this new Rewards program?

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* 7. In your own words, what are the things that you would most like to improve in this new Rewards program?

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* 8. Please provide details concerning a recent redemption from the Reward program and share your thoughts.

T