Florida Teacher Certification Examinations (FTCE) & 
Florida Educational Leadership Examination

* indicates that an answer is required.

We want to hear from you! The information you provide will be analyzed by Program Managers at the Florida Department of Education and used to improve the FTCE testing system. Every year, changes are made to improve the testing system based on your input.

Question Title

* Name:

Question Title

* Name of Subject Area Examination, Test or Subtest

Question Title

* Month of Examination

Question Title

* Date of Examination:

Question Title

* Year of Examination:

Question Title

* City and Test Site

Question Title

* 1. The FTCE/FELE web site was easy to navigate, and information was easy to find.

Question Title

* 2. The registration process was user-friendly.

Question Title

* 3. Conditions and accommodations at the test site were clean, quiet, and comfortable.

Question Title

* 4. The computer I tested on worked properly, and I did not experience any difficulties during testing.

Question Title

* 5. Staff at the test site was efficient and courteous.

Question Title

* 6. The examination adequately tested the knowledge of the subject area.

If you received a score report, please answer this survey item:

Question Title

* 7. The score report and score interpretation guide explaining the score were clear and easy to understand.

If you called FTCE/FELE Customer Service, please answer this survey item:

Question Title

* 8. The customer service representative was polite and answered all of my questions.

Question Title

* Please use the space below to provide any brief comments or suggestions you wish to share, or to clarify your rating on any of the areas listed above. Please note: You will not receive a response from this survey. For assistance with any issues requiring action (e.g., test site problems), please contact FTCE/FELE Customer Service toll free at (866) 613-3281 or use the customer service FTCE/FELE e-mail communication system.

T