As an owner of Concho Valley Electric Cooperative, your opinion matters! The board of directors would like your input on what additional services CVEC should evaluate for future offerings to the membership.

As a way to say "Thank You" your name will be entered in a drawing to win one of ten $50 credits towards your bill.

Privacy Statement:  The information you provide will remain confidential and will NOT be shared with third parties.

1.What additional services would you like for CVEC to offer?
Choose one or more options

Broadband Internet Service

Residential Phone Service

Renewable Energy Options

Residential Standby Generators

Electric Vehicle Charging

Smart Thermostats / Home Automation

Other (please specify)

2.Do you currently subscribe to home internet service?

Yes

No

It's not available at my residence

3.If you answered yes to the previous question, who is your current internet service provider?

West Central Wireless

Suddenlink / Altice

Frontier Communications (formerly Verizon)

SpeedConnect

CTTC / Centex.net

Rise Broadband

VGI Technology

HughesNet/Satellite

Other (please specify)

4.How do you rate your internet service satisfaction in the following areas?
Please use a 1-5 scale, where 1 is Poor and 5 is Excellent.

1 - Poor

2

3

4

5 - Excellent

Overall Satisfaction

1 - Poor

2

3

4

5 - Excellent

Customer Service

1 - Poor

2

3

4

5 - Excellent

Reliability

1 - Poor

2

3

4

5 - Excellent

Speed

1 - Poor

2

3

4

5 - Excellent

Overall value for cost

1 - Poor

2

3

4

5 - Excellent

5.Approximately how much is your monthly bill for internet service?

Under $25

$26-$50

$51-$75

$76-$100

$101-$150

$151-$250

Over $250

6.What is your current internet download speed?
Please choose the closest

5Mbps

10Mbps

25Mbps

50Mbps

100Mbps

200Mbps

400Mbps

1Gbps

7.If CVEC provided high speed, reliable internet services at a competitive price, how likely would you be to change from your current provider?

Very likely

Somewhat likely

Not likely

8.If you could receive a single bill for electricity and internet service, how likely would you be to change from your current provider?

Very likely

Somewhat likely

Not likely

9.Do you currently subscribe to home phone service?

Yes

No

10.If you answered yes to the previous question, who is your current phone service provider?

Frontier Communications

Suddenlink / Altice

Central Texas Telephone Co-op

Vonage / VoIP

Other (please specify)

11.How important is having home phone service to you?

Very important

Somewhat important

Not important, I have a cell phone

12.If you could receive a single bill for electricity, internet service and phone service, how likely would you be to change from your current provider?

Very likely

Somewhat likely

Not likely

13.How likely are you to add solar panels to your home within in the next 5 years?

Very likely

Somewhat likely

Not likely

Already have solar

14.If you are considering adding solar, what are the main motivations?
Choose all that apply

Reduced power costs

Reduced carbon emissions

Increase property value

Reduced power grid reliance

Other (please specify)

15.CVEC is currently building a community solar array which allows members to purchase solar generated renewable energy without installing panels and no capital investment.

I would like more information about this program

I'm not interested

16.Do you currently own a standby power generator?

Yes, I have a portable power generator that I connect during outages

Yes, I have a permanently installed standby power generator

No, but I would be interested in purchasing one

No, I am not interested

17.Do you have any other comments or suggestions?

So that we may enter you into the $50 bill credit drawing please provide
your name, customer number and service address.

*18.Your Name(Required.)

*19.Customer Number(Required.)

*20.Service Address(Required.)