Cellphone Insurance Survey

TFG Insurance is committed to continuously improving our customer's overall claims experience.
 
We would greatly appreciate your feedback regarding our handling of your recently finalized Cellphone Insurance claim.

There are only seven questions, which will take less than 2 minutes to answer.
 
Thank you for your time.

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* 1. For validation purposes, please enter the following information:

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* 2. When you needed to make your claim, was the claims process clearly explained to you?

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* 3. How were you kept informed during the process? 

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* 4. Do you feel your claim was dealt with quickly and effeciently? 

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* 5. Were you satisfied with the outcome / settlement of your claim?

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* 6. Overall, how would you rate the claims experience?

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* 7. What, if anything, could we do to improve our service?

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