Here at Hisco, we’re committed to creating an industry-leading website. We know we’re not best-in-class just
yet, but we’re working hard behind the scenes to make it happen. We value your input!

* 1. Please rank the importance of the following features when using Hisco.com:

  Not Important 2 Moderately Important 4 Very Important
Application notes on how to use the product
Suggested replacements for discountinued products
How long it usually takes manufacturer to send Hisco additional inventory - i.e. 10 days to get additional inventory
Amount of additional inventory on order to Hisco and expected date of arrival - i.e. 50 more tips on order, arriving 7/1
Related accessories and parts shown on product page
Amount of available inventory - i.e. 24 tips on hand
Product image
Product reviews
Detailed product description
Product photos that you can enlarge or rotate to see details
Video that explains product features
Product dimensions and weight

* 2. How important is it to you to be able to do the following through Hisco.com?

  Not Important 2 Moderately Important 4 Very Important
Quickly find SDS and TDS sheets
Return a product
Track shipment of an order
Place a quote
See my pre-negotiated pricing
Keep a list of favorite products and reorder them
Use Quick Order process multi-line orders from one screen
Print out an invoice
Pay an invoice
View your past orders

* 3. What features would make you more likely to purchase from Hisco.com:

  Not Likely 2 Moderately Likely 4 Very Likely
Customer support available through Live Chat
Guest checkout
Product being in stock and available to ship
Exclusive promotion only offered by Hisco.com
Customer support available through 1-800 number
Next day delivery of your order
Online pricing that is more competitive than other distributors
Buy one get one free promotion
10 % discount on selected products
Quantity price breaks
Free shipping

* 4. Why do you choose to shop with Hisco.com instead of our competitors? (choose all that apply)

* 5. When do you typically sign in to Hisco.com?

* 6. What are your delivery requirements for products purchased through Hisco.com? (choose one)

* 7. How important is it to you to have the products you purchase through Hisco.com inventoried locally within 2 days delivery time?

  Strongly Disagree 2 Neutral 4 Strongly Agree
It's important to have the products I purchase from Hisco.com inventoried locally so I receive them within 1-2 days after ordering
It's not important where the products I purchase from Hisco.com are inventoried as long as I receive them 1-2 days after ordering
Having what I purchase from Hisco.com inventoried locally makes me more likely to purchase

* 8. What causes you to leave Hisco.com without placing an order? ( Choose all that apply)

* 9. Anything else you'd like to share about your Hisco.com experience? (Optional)

* 10. Contact Information

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