Hanover & District Hospital Patient Satisfaction Survey

HDH is dedicated to providing our patient satisfaction surveys in a format that all Ontarians can use and understand under the Accessibility for Ontarians with Disabilities Act (AODA).
We would like to inform you that if the format presented here does not meet your disability needs, there is an accessible format available upon request.  Please speak to a healthcare provider.

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* 1. Did you have confidence and trust in the nurses and physicians treating you?

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* 2. Were you involved in your care plan?

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* 3. Did you see the healthcare provider clean their hands before performing care on you?

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* 4. Were you able to receive assistance when required?

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* 5. Did you feel you were treated with respect and dignity while you were in the hospital?

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* 6. Did you think that the hospital staff did everything they could to help control your pain?

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* 7. Were there any barriers (physical, language, accessibility) that made it difficult to access services? (Please comment below if there were barriers)

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* 8. Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after your left the hospital?

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* 9. How would you rate your experience with your nurses?

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* 10. How would you rate your experience with your doctors?

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* 11. Did you find the hospital environment clean and comfortable?

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* 12. How would you rate your experience with the Lab and Diagnostic Imaging Staff who performed your procedure?

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* 13. Overall, how would you rate the care and services you received at the Hanover & District Hospital?

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* 14. Is there anything we could have done better?

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* 15. Is there anything we did well?

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