MyNorthBayDoc User Survey

Dear MyNorthBayDoc User,

We're working hard to make MyNorthBayDoc work better for you. Would you take a few minutes and help us out? Please don't hold back -- we really want to hear what you think.

Thanks,

Your NorthBayDoc Development Team

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* 1. In the last year, about how many times have you logged on to MyNorthBayDoc?

6 or more

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* 2. Have you experienced any difficulty logging in?

Yes

Sometimes

Please explain

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* 3. Overall, how easy was the enrollment process?

Extremely easy

Very easy

Moderately easy

Slightly easy

Not at all easy

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* 4. If you needed help, were you able to get it?

Didn't need help

Yes

Please explain

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* 5. Please rate your experience with each of the MyNorthBayDoc functions you have used. (check N/A for any you have not used)

	fantastic	good	OK	poor	terrible	N/A
Make an appointment	Make an appointment fantastic	Make an appointment good	Make an appointment OK	Make an appointment poor	Make an appointment terrible	Make an appointment N/A
Cancel an appointment	Cancel an appointment fantastic	Cancel an appointment good	Cancel an appointment OK	Cancel an appointment poor	Cancel an appointment terrible	Cancel an appointment N/A
Email my doctor	Email my doctor fantastic	Email my doctor good	Email my doctor OK	Email my doctor poor	Email my doctor terrible	Email my doctor N/A
Request a prescription	Request a prescription fantastic	Request a prescription good	Request a prescription OK	Request a prescription poor	Request a prescription terrible	Request a prescription N/A
View lab results	View lab results fantastic	View lab results good	View lab results OK	View lab results poor	View lab results terrible	View lab results N/A
View medical record	View medical record fantastic	View medical record good	View medical record OK	View medical record poor	View medical record terrible	View medical record N/A

If your expectations were not met, please tell us why:

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* 6. What additional functions would be helpful? (If we have a list of possilbilites I suggest we add a forced choice ranking question here which will give us a list of priorities from the users' perspective.)