My Child DE

My Child DE - Delaware's Child Care Consumer Education Website

In the CCDBG Act of 2014 and the CCDF Final Rule (2016) it was determined that each state must have a Child Care Consumer Education Website. Children & Families First was awarded the contract from DHSS to develop Delaware’s, My Child DE. We are looking for feedback to help us prioritize as move forward with adjustments and enhancements. Please take some time to look at the website, if you have not already, and give us your feedback. Thank you.

www.mychildde.org

mychildde@cffde.org
800-734-2388

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* 1. Did you attend the DECC meeting on 1/15/19 at Children & Families First in Dover?

Yes

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* 2. How did you access My Child DE? (click any that apply)

Computer

Phone

Other mobile device

Other (please specify)

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* 3. HOME PAGE: On a scale of 1 to 5, with 5 being Excellent, please rate the following aspects of your experience with the HOME PAGE of My Child DE.

	1-Poor	2-Fair	3-Good	4-Very Good	5-Excellent	N/A
How welcoming is the Home Page?	How welcoming is the Home Page? 1-Poor	How welcoming is the Home Page? 2-Fair	How welcoming is the Home Page? 3-Good	How welcoming is the Home Page? 4-Very Good	How welcoming is the Home Page? 5-Excellent	How welcoming is the Home Page? N/A
How well do the names of the main sections indicate what is found inside?	How well do the names of the main sections indicate what is found inside? 1-Poor	How well do the names of the main sections indicate what is found inside? 2-Fair	How well do the names of the main sections indicate what is found inside? 3-Good	How well do the names of the main sections indicate what is found inside? 4-Very Good	How well do the names of the main sections indicate what is found inside? 5-Excellent	How well do the names of the main sections indicate what is found inside? N/A
How helpful is the section with Delaware Documents?	How helpful is the section with Delaware Documents? 1-Poor	How helpful is the section with Delaware Documents? 2-Fair	How helpful is the section with Delaware Documents? 3-Good	How helpful is the section with Delaware Documents? 4-Very Good	How helpful is the section with Delaware Documents? 5-Excellent	How helpful is the section with Delaware Documents? N/A

Comments

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* 4. CHILD CARE SEARCH: On a scale of 1 to 5, with 5 being Excellent, please rate the following aspects of your experience with the CHILD CARE SEARCH section of My Child DE.

	1-Poor	2-Fair	3-Good	4-Very Good	5-Excellent	N/A
How well does the chart show the differences between the child care searches at OCCL and CFF?	How well does the chart show the differences between the child care searches at OCCL and CFF? 1-Poor	How well does the chart show the differences between the child care searches at OCCL and CFF? 2-Fair	How well does the chart show the differences between the child care searches at OCCL and CFF? 3-Good	How well does the chart show the differences between the child care searches at OCCL and CFF? 4-Very Good	How well does the chart show the differences between the child care searches at OCCL and CFF? 5-Excellent	How well does the chart show the differences between the child care searches at OCCL and CFF? N/A

Comments:

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* 5. FAMILIES: On a scale of 1 to 5, with 5 being Excellent, please rate the following aspects of your experience with the FAMILIES section of My Child DE.

	1-Poor	2-Fair	3-Good	4-Very Good	5-Excellent	N/A
How well do the titles and the text of the individual pages indicate what information is included?	How well do the titles and the text of the individual pages indicate what information is included? 1-Poor	How well do the titles and the text of the individual pages indicate what information is included? 2-Fair	How well do the titles and the text of the individual pages indicate what information is included? 3-Good	How well do the titles and the text of the individual pages indicate what information is included? 4-Very Good	How well do the titles and the text of the individual pages indicate what information is included? 5-Excellent	How well do the titles and the text of the individual pages indicate what information is included? N/A
How well do the 6 sub-sections titles indicate what information is included?	How well do the 6 sub-sections titles indicate what information is included? 1-Poor	How well do the 6 sub-sections titles indicate what information is included? 2-Fair	How well do the 6 sub-sections titles indicate what information is included? 3-Good	How well do the 6 sub-sections titles indicate what information is included? 4-Very Good	How well do the 6 sub-sections titles indicate what information is included? 5-Excellent	How well do the 6 sub-sections titles indicate what information is included? N/A
How easy is the content to read and understand?	How easy is the content to read and understand? 1-Poor	How easy is the content to read and understand? 2-Fair	How easy is the content to read and understand? 3-Good	How easy is the content to read and understand? 4-Very Good	How easy is the content to read and understand? 5-Excellent	How easy is the content to read and understand? N/A

Comments (What was expected or not clear)

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* 6. RESOURCES: On a scale of 1 to 5, with 5 being Excellent, please rate the following aspect of your experience with the RESOURCES section of My Child DE.

	1-Poor	2-Fair	3-Good	4-Very Good	5-Excellent	N/A
How easy is it to find specific Resources?	How easy is it to find specific Resources? 1-Poor	How easy is it to find specific Resources? 2-Fair	How easy is it to find specific Resources? 3-Good	How easy is it to find specific Resources? 4-Very Good	How easy is it to find specific Resources? 5-Excellent	How easy is it to find specific Resources? N/A
Are the Resources included that you expected?	Are the Resources included that you expected? 1-Poor	Are the Resources included that you expected? 2-Fair	Are the Resources included that you expected? 3-Good	Are the Resources included that you expected? 4-Very Good	Are the Resources included that you expected? 5-Excellent	Are the Resources included that you expected? N/A
Are there Resources you think do not belong?	Are there Resources you think do not belong? 1-Poor	Are there Resources you think do not belong? 2-Fair	Are there Resources you think do not belong? 3-Good	Are there Resources you think do not belong? 4-Very Good	Are there Resources you think do not belong? 5-Excellent	Are there Resources you think do not belong? N/A

Comments (What should be added or removed)

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* 7. PROVIDERS: On a scale of 1 to 5, with 5 being Excellent, please rate the following aspects of your experience with the PROVIDER section of My Child DE.

	1-Poor	2-Fair	3-Good	4-Very Good	5-Excellent	N/A
How well do the titles of the individual pages indicate the information inside?	How well do the titles of the individual pages indicate the information inside? 1-Poor	How well do the titles of the individual pages indicate the information inside? 2-Fair	How well do the titles of the individual pages indicate the information inside? 3-Good	How well do the titles of the individual pages indicate the information inside? 4-Very Good	How well do the titles of the individual pages indicate the information inside? 5-Excellent	How well do the titles of the individual pages indicate the information inside? N/A
How easy is the content to read and understand?	How easy is the content to read and understand? 1-Poor	How easy is the content to read and understand? 2-Fair	How easy is the content to read and understand? 3-Good	How easy is the content to read and understand? 4-Very Good	How easy is the content to read and understand? 5-Excellent	How easy is the content to read and understand? N/A

Comments (What ones did not contain what you expected)

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* 8. GLOSSARY: On a scale of 1 to 5, with 5 being Excellent, please rate the following aspects of your experience with the GLOSSARY on My Child DE.

	1-Poor	2-Fair	3-Good	4-Very Good	5-Excellent	N/A
How easy is it to find specific terms?	How easy is it to find specific terms? 1-Poor	How easy is it to find specific terms? 2-Fair	How easy is it to find specific terms? 3-Good	How easy is it to find specific terms? 4-Very Good	How easy is it to find specific terms? 5-Excellent	How easy is it to find specific terms? N/A
How easy are the definitions and acronyms to read and understand?	How easy are the definitions and acronyms to read and understand? 1-Poor	How easy are the definitions and acronyms to read and understand? 2-Fair	How easy are the definitions and acronyms to read and understand? 3-Good	How easy are the definitions and acronyms to read and understand? 4-Very Good	How easy are the definitions and acronyms to read and understand? 5-Excellent	How easy are the definitions and acronyms to read and understand? N/A
Are the terms included what you expected?	Are the terms included what you expected? 1-Poor	Are the terms included what you expected? 2-Fair	Are the terms included what you expected? 3-Good	Are the terms included what you expected? 4-Very Good	Are the terms included what you expected? 5-Excellent	Are the terms included what you expected? N/A
Are there terms that you think do not belong?	Are there terms that you think do not belong? 1-Poor	Are there terms that you think do not belong? 2-Fair	Are there terms that you think do not belong? 3-Good	Are there terms that you think do not belong? 4-Very Good	Are there terms that you think do not belong? 5-Excellent	Are there terms that you think do not belong? N/A

Comments (What terms should be added or removed)

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* 9. FAQ: One a scale of 1 to 5, with 5 being Excellent, please rate the following aspects of your experience with the FAQ section of My Child DE.

	1-Poor	2-Fair	3-Good	4-Very Good	5-Excellent	N/A
How helpful are the questions and the answers included in this section?	How helpful are the questions and the answers included in this section? 1-Poor	How helpful are the questions and the answers included in this section? 2-Fair	How helpful are the questions and the answers included in this section? 3-Good	How helpful are the questions and the answers included in this section? 4-Very Good	How helpful are the questions and the answers included in this section? 5-Excellent	How helpful are the questions and the answers included in this section? N/A

Comments

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* 10. OVERALL: On a scale of 1 to 5, with 5 being Excellent, please rate your OVERALL experience with the website, My Child DE.

	1-Poor	2-Fair	3-Good	4-Very Good	5-Excellent	N/A
How easy do you feel it is to navigate the website?	How easy do you feel it is to navigate the website? 1-Poor	How easy do you feel it is to navigate the website? 2-Fair	How easy do you feel it is to navigate the website? 3-Good	How easy do you feel it is to navigate the website? 4-Very Good	How easy do you feel it is to navigate the website? 5-Excellent	How easy do you feel it is to navigate the website? N/A
Comments
How would you rate the effectiveness of the navigation bar?	How would you rate the effectiveness of the navigation bar? 1-Poor	How would you rate the effectiveness of the navigation bar? 2-Fair	How would you rate the effectiveness of the navigation bar? 3-Good	How would you rate the effectiveness of the navigation bar? 4-Very Good	How would you rate the effectiveness of the navigation bar? 5-Excellent	How would you rate the effectiveness of the navigation bar? N/A
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How easy do you feel the website is to read and understand?	How easy do you feel the website is to read and understand? 1-Poor	How easy do you feel the website is to read and understand? 2-Fair	How easy do you feel the website is to read and understand? 3-Good	How easy do you feel the website is to read and understand? 4-Very Good	How easy do you feel the website is to read and understand? 5-Excellent	How easy do you feel the website is to read and understand? N/A
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If you used the language translation, how accurate and understandable was it?	If you used the language translation, how accurate and understandable was it? 1-Poor	If you used the language translation, how accurate and understandable was it? 2-Fair	If you used the language translation, how accurate and understandable was it? 3-Good	If you used the language translation, how accurate and understandable was it? 4-Very Good	If you used the language translation, how accurate and understandable was it? 5-Excellent	If you used the language translation, how accurate and understandable was it? N/A
Comments
When pictures were picked, we wanted to represent a variety of ages, races, ethnicities, abilities and types of situation. Do feel this was accomplished?	When pictures were picked, we wanted to represent a variety of ages, races, ethnicities, abilities and types of situation. Do feel this was accomplished? 1-Poor	When pictures were picked, we wanted to represent a variety of ages, races, ethnicities, abilities and types of situation. Do feel this was accomplished? 2-Fair	When pictures were picked, we wanted to represent a variety of ages, races, ethnicities, abilities and types of situation. Do feel this was accomplished? 3-Good	When pictures were picked, we wanted to represent a variety of ages, races, ethnicities, abilities and types of situation. Do feel this was accomplished? 4-Very Good	When pictures were picked, we wanted to represent a variety of ages, races, ethnicities, abilities and types of situation. Do feel this was accomplished? 5-Excellent	When pictures were picked, we wanted to represent a variety of ages, races, ethnicities, abilities and types of situation. Do feel this was accomplished? N/A
Comments

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* 11. Was there any information on the website that you did not expect?

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* 12. Was there any information missing that you did expect?

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* 13. If you would like us to contact you please give us your name.

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* 14. Please give the best way to contact you. Email or phone number

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* 15. How likely is it that you would recommend My Child DE to a friend or colleague?

Not at all likely

Extremely likely