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City of Palo Alto Utilities Online Account Service (MyCPAU) Experience
1.
Does the new MyCPAU site meet your utilities account service needs?
Yes
No
2.
Which user function was the most useful/helpful?
Pay bill
View bill
View usage
Other (please specify)
Other (please specify)
3.
Were you able to easily navigate the site to accomplish your purpose?
Yes
No
4.
What one user function on the site must we improve, and how?
5.
What were some of the services you used during your visit? (check boxes)
Pay bill
View bill
View usage
Efficiency Information
Update contact information
6.
Additional feedback
7.
Your opinion is very important to us and we truly appreciate your feedback. Thank you.
Name
Service Address
Current Progress,
0 of 7 answered
