Welcome to the Muskegon Area Transit System (MATS) Online Survey!

We are interested in better understanding how you use transit service to travel around the region. We want to know more about which services you use, where and when you use them, and what motivates you to take transit. If you do not currently use transit, we are interested in finding out why. This information will help us understand the mobility needs of area residents.

Thank you for taking the time to fill out our survey. We expect it to take only 5-10 minutes to complete.

Please note, this survey should only be completed once per person. An on-board version of this survey was recently administered on MATS buses. If you completed a survey on the bus, your information has already been received and it is not necessary to take this survey again online.