* 1. Do you use Abington Health [Abington Memorial Hospital or Lansdale Hospital] to meet all of your healthcare needs?

* 2. What does Abington Health do well to meet your needs?

* 3. What does Abington Health not do well to meet your needs?

* 4. Which healthcare services do you go elsewhere for?

* 5. Why do you go elsewhere?

* 6. What can we do that we are not currently doing to meet your healthcare needs?