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2023 MMPL Community Survey

The Patron Experience

Morton Mandan Public Library (MMPL) is looking for your feedback and perspective. By taking the time to answer the following questions, you will be assisting us in creating a strategic plan that is future focused for the main library, the bookmobile, and the communities we serve.
1.Are you a library card holder?
2.How often do you use the Morton Mandan Public Library or the bookmobile?
Daily
Weekly
Monthly
Every Few Months
Never
The main library
Morti, the bookmobile
3.What comes to mind when you think of Morton Mandan Public Library and the bookmobile, Morti?
4.Which MMPL resources have you used over the past year?
Never
Sometimes
Frequently
Library computers or Wi-Fi access
Borrowed DVDs or audio books on CD
Libby: downloadable eBooks and audio books
Checked out books, board games, or magazines
Participated in library activity or program
Requested materials
Passport, notary, or test proctoring services
Copying, faxing, or printing
Rented a meeting room
Study room
Attended a meeting
As a quiet place to read a newspaper, work on a puzzle, do research, or meet with others
5.Choose 3 ways MMPL could boost experiences for patrons.
6.Please provide suggestions on any of the checked areas above that will guide us in stengthening patron experiences.
7.Tell us how we are doing...
Not at all
Some of the time
All of the time
MMPL & Morti help me connect with community.
MMPL & Morti are welcoming spaces.
MMPL & Morti are clean and safe environments.
I feel a sense of belonging when I visit MMPL or Morti.
MMPL & Morti staff are friendly and help me find the information I need.
MMPL & Morti have materials that draw my interest.
I am able to get information and materials in a timely manner.
8.Additional information regarding your visits to MMPL and Morti?
9.What stops you from using MMPL's services either in person, on the bookmobie or online?
Morti, the bookmobile
The Main Library
N/A
I don't have a need to use these services.
It is too far from my home.
I don't have transportation.
I don't have a library card.
I use another library (school, college, or public)
I buy my own books or magazines in place of checking out items from the library.
I don't know what the library or bookmobile has to offer me.
I don't feel welcomed or that staff wants to help me.
I don't know the hours or schedule.
10.When you visit the main library what do you find yourself doing?
11.Tell us about Libby, our downloadable eBook and audiobook service.
12.I am interested in giving feedback on activities for the following age groups: