* 1. Which Moore & Robinson location did you visit most recently?

* 2. Was the service you received at or above your expectations?

* 3. How long did a Moore & Robinson employee say it would take before getting started on your vehicle?

* 4. Was the Moore & Robinson employee friendly and knowledgeable?

* 5. Did you find your neighborhood Moore & Robinson facility to be neat and clean?

* 6. What are the main features of a tire you look for when making a purchase?

* 7. If tires were recommended to you by a Moore & Robinson employee, what kind of tires were suggested?

* 8. How would you rate your overall experience at your neighborhood Moore & Robinson location using a scale of 1-10?