Moore & Robinson Inc. * 1. Which Moore & Robinson location did you visit most recently? 2000 E 17th Street 4541 Fairway Ave 7924A Cantrell Road 11411 West Markham Road * 2. Was the service you received at or above your expectations? Above average Below average (please explain below) Other (please specify) * 3. How long did a Moore & Robinson employee say it would take before getting started on your vehicle? Right away 15-20 minutes 30 minutes 45 minutes 1 hour + No time was given * 4. Was the Moore & Robinson employee friendly and knowledgeable? Yes No Other (please specify) * 5. Did you find your neighborhood Moore & Robinson facility to be neat and clean? Yes Somewhat No (if not please explain below) Other (please specify) * 6. What are the main features of a tire you look for when making a purchase? Brand Price Mileage Performance Comfort Other (please specify) * 7. If tires were recommended to you by a Moore & Robinson employee, what kind of tires were suggested? BFGoodrich Tires Dunlop Tires Goodyear Tires Kelly Tires Mastercraft Tires Michelin Tires * 8. How would you rate your overall experience at your neighborhood Moore & Robinson location using a scale of 1-10? 1- Below expectations 2 3 4 5-Nothing stood out to me 6 7 8 9 10-Above expectations If you could make a suggestion to make your neighborhood Moore & Robinson location better, what would it be? Finish Line!