Your continual feedback is important to us. It provides us with valuable information that we can use to improve our services and to better serve you. Please take a moment to fill out this survey and if you ever have any questions or concerns, please contact the City of Norfolk’s Division of Parking at monthlyparking@norfolk.gov.

* 1. In which facility are you assigned your monthly parking?

* 2. Please rate the following

  Excellent Very Good Good Fair Poor Do Not Know/Unable to Answer
Lighting in and around the parking facility
Cleanliness of the parking facilty
Safety and security of the parking facilty
Avilability of parking
Street access and visibility of parking facility
Parking staff helpfulness/customer service
Overall experience with parking facility

* 3. In what capacity do you use monthly parking?

* 4. How do you pay your monthly bill?

* 5. Are you satified with the payment options for event parking?

* 6. Other than monthly parking, in what capacity do you use City of Norfolk parking facilities (check all that apply)?

* 7. Which parking staff have you interacted with?

* 8. Were the parking staff helpful?

* 9. In what city do you live?

* 10. Do you have any suggestions on how to enhance or improve the City of Norfolk's parking facilities operations?

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