Congratulations on your real estate closing and "Thank you" for the opportunity to be part of that experience. Because our business is built on customer trust and confidence, we strive to make each closing a special event.

It is the goal of everyone at Metropolitan Escrow to exceed your expected level of service. Please take a moment and complete our brief questionnaire. Your participation is very important because it helps us confirm that our policy of "Superior Service" and total customer satisfaction is being maintained.

* 1. Please provide us with the property address.

* 2. What influenced you to select Metropolitan Escrow?

* 3. How professional was your Closing Agent?

* 4. How knowledgeable were our employees at Metropolitan Escrow?

* 5. Compared to our competitors, how do you feel our services are priced?

* 6. Compared to our competitors, is our quality of service better, worse, or about the same?

* 7. How responsive to your needs was our company?

* 8. How do you feel about our company?

* 9. Would you recommend Metropolitan Escrow?

* 10. Please provide any comments that you may have regarding your experience with Metropolitan Escrow during the closing process.

* 11. Please provide any suggestions that would help Metropolitan Escrow in enhancing our service to you.

* 12. Can we use your comments on our web page?

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