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Merredin IGA Customer Feedback Survey
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1.
How is your overall experience with Merredin IGA
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
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2.
What changes would Merredin IGA have to make for you to give it an even higher rating?
(Required.)
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3.
What does Merredin IGA do well?
(Required.)
Opening Hours
Ready to Eat Options
Temperature Control
Specials
Range
Communication (social media, advertising, ETC).
Produce & Meat Quality
Customer Service
Healthy Options
Value for Money
Parking Availability
Stock Levels
Checkout Speed
Date Checking
Basket and Trolley Availability
Other (please specify)
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4.
What areas can Merredin IGA improve on
(Required.)
Ready to Eat Options
Parking Availability
Opening Hours
Communication
Healthy Options
Temperature Control
Specials
Produce and Meat Quality
Checkout Speed
Stock Levels
Customer Service
Customer Service
Value for Money
Range
Date Checking
Basket and Trolley Availability
Other (please specify)
5.
How do we do
Poor
1
2
3
4
Neutral
5
6
7
8
9
Excellent
10
How would you rate our range and availability of goods?
Poor
1
2
3
4
Neutral
5
6
7
8
9
Excellent
10
How would you rate our customer Service?
Poor
1
2
3
4
Neutral
5
6
7
8
9
Excellent
10
How would you rate our quality and freshness?
Poor
1
2
3
4
Neutral
5
6
7
8
9
Excellent
10
How do you rate our value for money, compared to other regional competitors?
Poor
1
2
3
4
Neutral
5
6
7
8
9
Excellent
10
How convenient is it to shop here?
Poor
1
2
3
4
Neutral
5
6
7
8
9
Excellent
10
6.
Is there anything else you'd like to share with us?
7.
Would you like us to contact you regarding your responses? Please enter your contact details.
Name
Email Address
Phone Number
Current Progress,
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