WANADA Annual Member and Stakeholder Survey 2024/25

Your Feedback Matters to WANADA – Thank You for Completing the Survey.

As a valued WANADA member or stakeholder, your feedback is essential to our ongoing improvement. This survey provides you with an opportunity to evaluate how effectively WANADA has fulfilled its role as the peak body for alcohol and other drug services in Western Australia over the past 12 months. All responses are anonymous and will contribute to our continuous quality improvement efforts.

The survey should take approximately 7 minutes to complete and will close on Friday, 4 July 2025.

If you have any questions about the survey, please contact the WANADA office at (08) 6557 9400. Thank you for your time and input.

Question Title

1. What is your current job role? (optional)

CEO or equivalent

Manager

Team Leader/Coordinator

Case Worker/Counsellor

Health Professional

Other (please specify)

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2. Organisation name (optional)

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3. Are you / is your organisation:

A member of WANADA

Another Stakeholder

Neither of the above

Don't know

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4. In the past 12 months have you engaged through WANADA’s communication channels via:

E-newsletters (e.g. FYI, Member Update)

Networking events (Conference, AGM, etc)

Workshops / Forum / Meetings / Focus Groups

Website

Social media (LinkedIn, Facebook, etc)

Please provide any feedback or suggestions

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5. How would you rate the way WANADA communicates with members?

	Excellent	Good	Fair	Poor	Undecided
Reliability/Accuracy	Reliability/Accuracy Excellent	Reliability/Accuracy Good	Reliability/Accuracy Fair	Reliability/Accuracy Poor	Reliability/Accuracy Undecided
Usefulness/Relevance	Usefulness/Relevance Excellent	Usefulness/Relevance Good	Usefulness/Relevance Fair	Usefulness/Relevance Poor	Usefulness/Relevance Undecided
Timeliness	Timeliness Excellent	Timeliness Good	Timeliness Fair	Timeliness Poor	Timeliness Undecided
Accessibility	Accessibility Excellent	Accessibility Good	Accessibility Fair	Accessibility Poor	Accessibility Undecided

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6. Are you aware of the advocacy work of WANADA (e.g., representation, influencing policy planning or implementation)?

Yes - very aware

Yes – limited awareness

Not sure

No - not aware at all

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7. Based on your awareness, how effective has WANADA been in the following advocacy activities in the last 12 months:

	very effective	effective	undecided	less effective	not at all effective	N/A
Providing advocacy and representation, influencing policy, planning and implementation relevant to the sector.	Providing advocacy and representation, influencing policy, planning and implementation relevant to the sector. very effective	Providing advocacy and representation, influencing policy, planning and implementation relevant to the sector. effective	Providing advocacy and representation, influencing policy, planning and implementation relevant to the sector. undecided	Providing advocacy and representation, influencing policy, planning and implementation relevant to the sector. less effective	Providing advocacy and representation, influencing policy, planning and implementation relevant to the sector. not at all effective	Providing advocacy and representation, influencing policy, planning and implementation relevant to the sector. N/A
Providing opportunities for members to engage in sector policy and planning.	Providing opportunities for members to engage in sector policy and planning. very effective	Providing opportunities for members to engage in sector policy and planning. effective	Providing opportunities for members to engage in sector policy and planning. undecided	Providing opportunities for members to engage in sector policy and planning. less effective	Providing opportunities for members to engage in sector policy and planning. not at all effective	Providing opportunities for members to engage in sector policy and planning. N/A

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8. Are you aware of the sector development work of WANADA (e.g., quality improvement, capability building, sector engagement in the development, and application of evidence informed practice, supporting partnerships and networks)

Yes - very aware

Yes – limited awareness

Not sure

No - not aware at all

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9. Based on your awareness, how effective has WANADA been in the following sector development activities in the last 12 months

	very effective	effective	undecided	less effective	not at all effective	N/A
Enhancing sector continuous quality improvement and capability building	Enhancing sector continuous quality improvement and capability building very effective	Enhancing sector continuous quality improvement and capability building effective	Enhancing sector continuous quality improvement and capability building undecided	Enhancing sector continuous quality improvement and capability building less effective	Enhancing sector continuous quality improvement and capability building not at all effective	Enhancing sector continuous quality improvement and capability building N/A
Contributing to sector engagement in the development and application of evidence informed practice	Contributing to sector engagement in the development and application of evidence informed practice very effective	Contributing to sector engagement in the development and application of evidence informed practice effective	Contributing to sector engagement in the development and application of evidence informed practice undecided	Contributing to sector engagement in the development and application of evidence informed practice less effective	Contributing to sector engagement in the development and application of evidence informed practice not at all effective	Contributing to sector engagement in the development and application of evidence informed practice N/A
Contributing to, and facilitating improved partnerships and networks	Contributing to, and facilitating improved partnerships and networks very effective	Contributing to, and facilitating improved partnerships and networks effective	Contributing to, and facilitating improved partnerships and networks undecided	Contributing to, and facilitating improved partnerships and networks less effective	Contributing to, and facilitating improved partnerships and networks not at all effective	Contributing to, and facilitating improved partnerships and networks N/A

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10. Which best describes your view of WANADA’s work over the past 12 months?

Consistently high performance

Increasing performance

Neutral

Declining performance

Consistently low performance

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11. What do you value most about WANADA?

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12. In your view is the WA not-for-profit alcohol and other drug sector better off as a result of WANADA’s activities and initiatives over the last 12 months?

Yes

Don't know

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13. Overall, how satisfied are you with the services and support provided by WANADA?

Dissatisfied

Slightly dissatisfied

Undecided

Somewhat satisfied

Very satisfied

Dissatisfied

Slightly dissatisfied

Undecided

Somewhat satisfied

Very satisfied

WANADA Annual Member and Stakeholder Survey 2024/25

Question Title

1. What is your current job role? (optional)

Question Title

2. Organisation name (optional)

Question Title

3. Are you / is your organisation:

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4. In the past 12 months have you engaged through WANADA’s communication channels via:

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5. How would you rate the way WANADA communicates with members?

Question Title

6. Are you aware of the advocacy work of WANADA (e.g., representation, influencing policy planning or implementation)?

Question Title

7. Based on your awareness, how effective has WANADA been in the following advocacy activities in the last 12 months:

Question Title

8. Are you aware of the sector development work of WANADA (e.g., quality improvement, capability building, sector engagement in the development, and application of evidence informed practice, supporting partnerships and networks)

Question Title

9. Based on your awareness, how effective has WANADA been in the following sector development activities in the last 12 months

Question Title

10. Which best describes your view of WANADA’s work over the past 12 months?

Question Title

11. What do you value most about WANADA?

Question Title

12. In your view is the WA not-for-profit alcohol and other drug sector better off as a result of WANADA’s activities and initiatives over the last 12 months?

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13. Overall, how satisfied are you with the services and support provided by WANADA?

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14. In your view, what are the priorities that WANADA should focus on over the next year?

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15. What other comments, suggestions or areas of improvement would you like to provide to WANADA?