Member Satisfaction Survey 2025

Dear Sir/Madam,

In striving to serve our members better, we seek your feedback on shortcomings if any, on services/assistance provided to you. Please complete the following questionnaire and return to us on or before 30th November 2025.
1.Name:(Required.)
2.Membership No:(Required.)
3.Discipline:(Required.)
4.Gender:(Required.)
5.Age Group(Required.)
6.Current employment(Required.)
7.* Last communications with IEM HQ(Required.)
Poor
Below average
Satisfactory
Good
Responded promptly to enquiries or requests for assistance
Provided accurate information/assistance
Staff were friendly and courteous
8.On application/payment of your annual subscription fee and/or entrance/transfer fee, how would you rate the promptness of response in:(Required.)
Poor
Below average
Satisfactory
Good
Delivery of certificates/membership cards
Issuance of receipts
9.Frequency of online access for registration/downloads(Required.)
Never
Occasionally
Often
Good
Technical Visits
Evening/Webinar Talks
Courses and Seminars
Bulletin
Journal
10.If "Never", please provide reason(s) and if you use online services, please proceed to rate the quality in item 13 and 14.
11.Ease of online access(Required.)
Poor
Below average
Satisfactory
Good
Excellent
Technical Visits
Evening/Webinar Talks
Courses and Seminars
Bulletin
Journal
12.Content relevancy/usefulness(Required.)
Poor
Below average
Satisfactory
Good
Excellent
Technical Visits
Evening/Webinar Talks
Courses and Seminars
Bulletin
Journal
13.How often do you attend IEM events (evening/webinar talks, technical visits, courses/seminars)?(Required.)
14.How would you rate the relevancy of IEM's participation in these organizations in enhancing your career?(Required.)
15.As a member of IEM, which of the following is the most valuable?(Required.)
16.Are you aware of IEM’s involvement in the following international bodies?(Required.)
Yes
No
AER (ASEAN Engineer Register)
AFEO (ASEAN Federation of Engineering Organisations)
APEC Engineer Register
EMF International Professional Engineer Register
FEIIC (Fed. of Engineering Inst. of Islamic Countries)
FEISEAP (Fed. of Engineering Inst. of SEA and the Pacific)
WFEO (World Federation of Engineering Organisations)
17.How would you rate your interest in the following facilities(Required.)
None
A Little
Neutral
Interested
Excellent
CIMB Affinity Partnership credit card
Insurance Schemes: Professional Indemnity
Insurance Schemes: Motor
Insurance Schemes: other General*
e-Library
Meeting Room Facilities
IT Facility
Cafeteria
Training Competency
Career Corner
Discount and Privilege Program
Networking Activities
Outreach/Charity Event
Non Engineering Activities
18.What areas do you recommend the Institution to improve on?(Required.)
19.What other services/benefits do you propose that the Institution should provide?
Thank you for taking the time to complete our survey.
Your feedback is greatly appreciated and will help us improve our services in the future.